Gibin Abraham
Pathanamthitta
Summary
Dynamic Sales Executive with 9 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
15
15
years of professional experience
Work History
Sales Executive
Rado Boutique lulu Mall
04.2021 - Current
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Responding to telephone calls, emails, and other forms of communication.
- Settled any customer disputes in a professional and pleasant manner
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Met and exceeded sales targets consistently, contributing to overall team success.
Sales Executive
Power World Industries PVT LTD
05.2016 - 03.2021
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Executive
Joyalukkas
05.2013 - 05.2015
- Served as an enthusiastic and knowledgeable Sales Associate in this high-end jewelry boutique
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Reviewed competitors'' offerings periodically to stay informed about industry trends and maintain a competitive edge.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Chef
Lava Lounge
02.2009 - 06.2010
- Introduced unique fusion cuisine concepts that garnered widespread praise from both customers and food critics alike.
- Received numerous accolades from critics for creative dish presentations, elevating the restaurant''s reputation within the industry.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Spearheaded successful catering events, showcasing the restaurant''s signature dishes while maintaining impeccable standards of service.
Education
Tally Professional -
Engineers Computer Academy
Belgaum, Karnataka01.2016
Plus Two -
National Institute of Research & Development Council
Belgaum, Karnataka01.2012
Diploma in Food Production & Bakery -
IIAS School of Hotel & Tourism Management
Panaji, Goa01.2008
SSLC -
St. Andrews Institute
Vasco, Goa10.2004
Skills
- Self-management skill
- Communication Skill
- Time management
- Business development and planning
- Professional Networking
Languages
English
Hindi
Malayalam
Tamil
Kanada
Hobbies and Interests
- Reading Books
- Hiking
- Travelling
Timeline
Sales Executive
Rado Boutique lulu Mall
04.2021 - Current
Sales Executive
Power World Industries PVT LTD
05.2016 - 03.2021
Sales Executive
Joyalukkas
05.2013 - 05.2015
Chef
Lava Lounge
02.2009 - 06.2010
Tally Professional -
Engineers Computer Academy
Plus Two -
National Institute of Research & Development Council
Diploma in Food Production & Bakery -
IIAS School of Hotel & Tourism Management
SSLC -
St. Andrews Institute
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