GIFTY SHEELA V
BANGALORE
Summary
Dynamic Presales Technical Consultant with a proven track record at iValue Infosolutions, specializing in Hitachi Vantara products. Excelled in delivering technical solutions and presentations, enhancing client relationships through expert guidance and technical consulting. Skilled in forensic analysis tools and public speaking, adept at translating complex technical concepts to non-technical audiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Presales Technical Consultant
iValue Infosolutions Pvt Ltd
Bangalore
06.2023 - 11.2024
- Worked as a Presales Technical Consultant at iValue Infosolutions, specializing in the Hitachi Vantara product line.
- Delivered technical presentations to partners and customers on storage products and technologies.
- Conducted capacity sizing for storage solutions to meet client requirements.
- Gained experience handling government and commercial cases related to storage infrastructure.
- Reviewed and ensured compliance with RFP requirements.
- Prepared Bills of Material (BOM) and Bills of Quotation (BOQ).
- Maintained effective communication with clients and partners via emails and phone calls.Provided technical advice and guidance to customers on product use.
- Developed and implemented technical solutions for customer needs.
- Created detailed documentation of all technical processes and procedures.
CYBER SECURITY AND DIGITAL FORENSIC INTERN
GROUP CYBER ID TECHNOLOGY
BANGALORE
12.2022 - 05.2023
- Conducted research on ‘Fileless Malware,’ contributing to organizational expertise in emerging cyber threats.
- Collaborated with scientific officers to handle police and private cases, including data recovery and device extractions (hard drives, mobile phones).
- Performed information gathering and social engineering tasks to assist in forensic investigations using OSINT Framework.
- Identified needs of customers promptly and efficiently.
INTERNSHIP ON PHOTOGRAPHY, CRIMESCENE, FINGERPRINT
DISTRICT POLICE OFFICE
KERALA
10.2021 - 11.2021
- Acquired hands-on experience in forensic photography, including capturing detailed images of crime scenes, evidence, and physical injuries for documentation and analysis.
- Gained practical skills in crime scene analysis by identifying, preserving, and collecting physical evidence while ensuring adherence to chain-of-custody protocols.
- Developed expertise in fingerprint examination techniques, such as lifting latent prints using powders and chemical methods, analyzing patterns, and comparing prints for identification.
- Assisted in recreating crime scenes to aid investigations and collaborated with forensic teams to ensure accuracy in documentation and reporting.
VOICE PROCESSOR
VOICE PROCESS
BANGALORE
09.2020 - 12.2020
- 3 MONTHS EXPERIENCE AS VOICE PROCESSOR FOR SEARS
- Provided customer support as a Voice Processor for Sears, addressing inquiries and resolving issues efficiently.
- Enhanced communication skills by interacting with a diverse customer base, ensuring clarity and professionalism in all conversations.
- Strengthened problem-solving abilities by analyzing customer concerns and delivering tailored solutions to improve satisfaction.
Education
MSc - Forensic Science Specialized in Cyber Forensics and Cyber Security
Kerala Police Academy
01.2022
BSc - Forensic Science
Jain University
01.2020
Skills
- Technical solutions
- Solutions-focused sales
- Presentation development
- Technical guidance
- Presentations and public speaking
- Customer proposals
- Client relationship building
- Technical consulting
- TECHNICAL SKILLS
- Network Analysis tools
- Ip tables
- Nmap
- Snort
- Wireshark
- OSINT Framework
- Nessus
- Sysinternal Tools
- Burp Suite
- Linux based tools
- SQLMap
- Web Penetration Testing
- VAPT
- OWASP
- Network Protocols
- Forensic analysis tools
- Magnet axiom
- EnCase
- XRY
- Cellebrite - UFED
- Amped five
- Passware
- WinHex
- Forensic Imaging tools
- FTK
- True imager
- Falcon
- Tableau
- Microsoft
- MS word
- MS PowerPoint
- MS Excel
- Flash Network
Hobbies and Interests
- Penetration Testing
- Hacking
- Travelling
- Singing
- Reading Books
- Dancing
Projects
Dissertation on Forensic Value of Volume Shadow Copies, 2022, Kerala Police Academy Research Paper on Fileless Malware Attacks and Detection Techniques, 2023, GCID Company
Languages
- English, Full Professional Proficiency
- Telugu, Native or Bilingual Proficiency
- Kannada, Full Professional Proficiency
Affiliations
- Collaborated with police officers on a prostitution case, contributing to information gathering and investigation efforts.
- Performed extraction and analysis of data from live police cases using tools such as Cellebrite, Autopsy, and Magnet Axiom, ensuring accurate and reliable evidence collection.
- Acquired practical knowledge in DVR examination, including retrieving and analyzing digital video recordings for forensic purposes.
- Gained expertise in malware detection and analysis using tools like Volatility, Redline, Pestudio, and MemGator, focusing on identifying and mitigating cyber threats.
Accomplishments
- Won spot award for completing the Effective capacity sizing on the storage product and improved organization & client relationship.
Certification
- Acquired certification in SQL Injection techniques from EC-Council.
- Certified in SQLite forensic analysis through Belkasoft's forensic course.
- Achieved Sales and Presales certifications in Data Infrastructure and Data Solutions for Hitachi Vantara products.
- Earned Sales and Presales certifications for the Stratus product line.
- Completed certifications in Google Security Operations and Google Chronicle.
Languages
Telugu
First Language
English
Proficient (C2)
C2
kannnada
Intermediate (B1)
B1
Timeline
Presales Technical Consultant
iValue Infosolutions Pvt Ltd
06.2023 - 11.2024
CYBER SECURITY AND DIGITAL FORENSIC INTERN
GROUP CYBER ID TECHNOLOGY
12.2022 - 05.2023
INTERNSHIP ON PHOTOGRAPHY, CRIMESCENE, FINGERPRINT
DISTRICT POLICE OFFICE
10.2021 - 11.2021
VOICE PROCESSOR
VOICE PROCESS
09.2020 - 12.2020
MSc - Forensic Science Specialized in Cyber Forensics and Cyber Security
Kerala Police Academy
BSc - Forensic Science
Jain University
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