Ginger Almodovar
Hobart
Summary
Hardworking professional with customer service, cash handling, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Bar Manager/Beverage Director
Avalon Manor Banquet Center
Merrillville
07.2014 - Current
- Manage day-to-day operations including opening and closing duties, scheduling shifts for employees, and cash handling procedures.
- Monitor cash intake to reduce discrepancies.
- Resolve customer complaints effectively to maintain satisfaction levels.
- Manage bar operations to ensure smooth service during events.
- Monitor the performance of bartenders to ensure that all customers receive prompt service in a courteous manner.
- Train staff on drink preparation and customer service techniques.
- Develop bar menus and coordinate beverage selections for events.
- Oversee inventory management and ordering of supplies regularly.
- Manage bar staff, train new hires, and implement disciplinary procedures when necessary.
- Pour wine, beer, and cocktails for patrons.
Education
Portage High School
Portage, INSkills
- Customer relations
- Cash handling
- Outgoing personality
- Customer service
- Quality assurance
- Staff training
- Event coordination
- Team leadership
- Effective communication
- Inventory management
Timeline
Bar Manager/Beverage Director
Avalon Manor Banquet Center
07.2014 - Current
Portage High School