Ginger Watson
Martinsville
Summary
Driven healthcare professional dedicated to holistic support with background the field. Quick learner dedicated to strengthening expertise through ongoing education, professional development and hands-on experience. Strong critical thinking skills quickly recognizes and executes emergency interventions. Demonstrated success in forging relationships with patients and providing counseling, support and companionship.
Overview
11
11
years of professional experience
Work History
Clinical Administrative Coordinator
Professional Management Enterprise
06.2024 - Current
- Collaborates with National Partners in relation to the authorization of UnitedHealthcare Member services.
- Communicates and coordinates with the UnitedHealthcare Clinical PathWays Team, PathWays HCBS and Nursing Facility Providers to establish rapport and long-term connections, to achieve client satisfaction, and minimize the risk of care inconsistencies.
- Support and coordinate with UnitedHealthcare Clinical PathWays Team, and PathWays HCBS and Nursing Facility Providers in adherence requirements to ensure quality Member Care.
- Consistently meet established productivity, adherence, and quality standards.
Patient Services Coordinator
Amedisys
11.2022 - 06.2024
- Coordinate with cross-functional teams to identify process gaps and develop solutions.
- Communicate with diverse teams, build rapport and long-term relationships, achieve customer satisfaction, and mitigate risk for gaps in care.
- Efficiently schedule patient appointments, ensuring optimal utilization of resources and minimizing wait times for patients.
- Coordinate with healthcare providers to ensure seamless patient care transition and follow-up, improving overall patient satisfaction.
- Manage patient inquiries and concerns through multiple communication channels, providing timely and empathetic responses.
Director of Admissions
Life Care Center of Sparta
04.2014 - 10.2022
- Implemented innovative marketing strategies to enhance the visibility and reputation of the institution, resulting in a higher volume of long and short-term admissions.
- Collaborated with internal and external partners to streamline the admissions process and improve consumer experience.
- Established and maintained relationships with healthcare providers and community organizations to expand referral sources and drive admissions.
- Collaborated with the interdisciplinary team to ensure timely and efficient admissions, including coordinating with clinical staff for assessments and care planning.
Education
Some College (No Degree) -
Tennessee Technological University
Cookeville, TN01-1992
Skills
- Regulatory compliance
- Quality assurance
- Customer service
- Cross-functional collaboration
- Medicare/Medicaid
- Business correspondence
- Healthcare compliance
Timeline
Clinical Administrative Coordinator
Professional Management Enterprise
06.2024 - Current
Patient Services Coordinator
Amedisys
11.2022 - 06.2024
Director of Admissions
Life Care Center of Sparta
04.2014 - 10.2022
Some College (No Degree) -
Tennessee Technological University
Similar Profiles
Leslie ManchesterLeslie Manchester
Staff Accountant at Enterprise Professional Services, Inc.Staff Accountant at Enterprise Professional Services, Inc.
Lolita BarnesLolita Barnes
Supervisory Government Information Specialist at U.S. Department Of Agriculture/Rural Development Business Center/Enterprise Office/Records And Information Management Division/Information Management BranchSupervisory Government Information Specialist at U.S. Department Of Agriculture/Rural Development Business Center/Enterprise Office/Records And Information Management Division/Information Management Branch
NICOLE LIVINGSTONNICOLE LIVINGSTON
Case Manager, RN, BSN at Professional Case ManagementCase Manager, RN, BSN at Professional Case Management
Courtney A. AllenCourtney A. Allen
NA at Morgantown Fire Territory BoardNA at Morgantown Fire Territory Board
Michael KilcollinsMichael Kilcollins
Maintenance and Safety Manager at DeLaval ManufacturingMaintenance and Safety Manager at DeLaval Manufacturing