STORE MANAGER
Gireesh MUTTHURAJU
Snitch Apparels PVT LTD.
Bengaluru
10
years of professional experience
Results-driven Store Manager with 9 years in retail operations and hospitality. Expertise in team management, customer service, shrink control, and loss prevention. Focused on driving sales, enhancing team development, and improving operational processes to boost customer engagement and revenue.
Work History
Store Manager
1 Year 6 Months- Formulated strategies that maximized sales and improved profitability across product lines.
- Optimized daily store operations to elevate customer satisfaction and improve operational efficiency.
- Trained and supervised staff on product knowledge and effective customer service techniques.
- Designed promotional displays that boosted product visibility and drove sales growth.
- Monitored inventory levels and coordinated restocking efforts for optimal efficiency.
- Recruited, trained, and supervised new employees to maintain operational standards.
- Documented employee performance reviews to support development and maintain operational standards.
Store Manager
2 Years 7 Months- Led daily store operations, ensuring accurate cash handling and adherence to opening/closing procedures.
- Monitored inventory levels and placed orders to ensure stock availability and support sales.
- Scheduled staff and delegated assignments based on team strengths to enhance service delivery.
- Recruited, trained, and supervised new employees, fostering a knowledgeable and effective team.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Developed systems for tracking stock movement, reducing loss and enhancing inventory management.
- Conducted regular staff meetings to communicate goals and address concerns promptly.
- Prepared monthly reports detailing sales figures, expenses, and profits.
Store Manager
1 Year 7 Months- Managed daily store operations and maintained high customer service standards.
- Hired, managed, and developed high-performing talent to enhance workflow productivity.
- Managed inventory through cycle count audits and shrinkage control to optimize stock levels.
- Compiled monthly sales, expense, and profit reports to support strategic decision-making.
- Conducted employee performance reviews to promote targeted growth initiatives.
Store Incharge
3 Years 4 Months- Supervised daily store operations and ensured compliance with company policies.
- Coordinated team schedules to optimize staffing during peak hours.
- Implemented visual merchandising standards that improved product visibility and appeal.
- Resolved customer complaints quickly to uphold high satisfaction levels.
Retail Associate
7 Months- Provided exceptional customer service by addressing concerns and resolving issues promptly.
- Greeted customers and delivered exceptional service to address needs and build rapport.
- Organized merchandise and maintained cleanliness to enhance store presentation and improve customer experience.
- Restocked shelves and managed inventory levels in collaboration with team members to ensure product availability.
- Trained new staff on store policies, procedures, and customer service standards.
Education
Bachelor of Commerce
Intermediate Education
Matriculation Education
Timeline
Store Manager
Snitch Apparels PVT LTD.
03.2025 - CurrentRead More
Store Manager
GAS JEANS
07.2022 - 02.2025Read More
Store Manager
ADIDAS
11.2020 - 06.2022Read More
Store Incharge
AERO CLUB WOODLAND
05.2017 - 09.2020Read More
Retail Associate
AERO CLUB WOODLAND
02.2017 - 09.2017Read More
SS INTERNATIONAL UNIVERSITY
Bachelor of Commerce
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PU College Hoodi
Intermediate Education
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Mandovi School
Matriculation Education
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