Summary
Overview
Work History
Education
Skills
Languages
Projects
Additional Information
Training
Languages
Personal Information
Timeline
Generic

Gireesh Seepana

Srikakulam

Summary

Motivated service delivery manager with few years of experience recommending business improvements that result in opportunities. An expert in promoting efficiency methods that provide cost savings. Ready for a new position where attention to detail and a wide knowledge of technology can be utilized and Growth in organisation and Learn the skills and opportunities to improve Organisation.

Overview

3
3
years of professional experience

Work History

KYC AND ANTI FINANCIAL CRIME( Operations)

Teleperformance Global Business Private limited
Mumbai
08.2025 - Current

Monitored transactions to deter financial crimes, including money laundering and terrorist financing.

Investigated suspicious activities through evidence gathering, record reviews, and KYC checks.

Ensured compliance by developing and updating AML policies and procedures.

Conducted due diligence and filed SAR/STR reports for identified suspicious activities.

Led staff training on AFC procedures and risk awareness to strengthen compliance efforts.

Performed AML/KYC reviews using public domain and client information sources.

Acted as liaison for law enforcement during investigations related to submitted SARs.

Adapted to new processes while maintaining high operational standards.

Managed a Special queue for the crypto cases for L1 and L2, with different applications(Chai analysis reactor, Eliptic)and have LSEG world check for screening.

Deputy Manager (PERSONAL BANKER)

HDFC Bank Ltd
Srikakulam
02.2025 - Current
  • Acquisition of new Preferred customers (Acquiring, Enhancing, Deepening and Retention).
  • Portfolio Management and KYC checking through FINONE through ckyc.
  • Customer Services and Operations in all Branch Banking.
  • Back up custodian and KYC and EDD, CDD Updation.
  • Planning and Organizing Skills and NRI CUSTOMER SERVICE (phone and chat).
  • KYC and KYC update in the portal, AML, Risk Management and CKYC Update under the guidelines of SEBI.
  • SAR and Transaction Monitoring.

SERVICE DELIVERY MANAGER

Indusind Bank
Visakhapatnam
10.2023 - 09.2024
  • Looking after client service and complaints and KYC CHECKER within SEBI Guidelines or KYC Onboarding and cross check Docs.
  • Managing TAT for all service & operational transactions and account closing.
  • Ensure all operations compliance and Market Research, EDD for the clients Account and Transaction Monitoring and Reconciliation and KRA on Works.
  • Generate and analyze reports related to operational performance, identifying trends and areas for improvement and NRI customer service.
  • Supervise and Customer Account Opening and Maintenance.
  • Work closely with other departments (like IT, sales, and compliance) to ensure cohesive operations and address any issues that arise.
  • Back up operations Manager and Service to the clients (Branch lobby, phone call, Mail) and AML and SRS for the account and KPIs.
  • Account Payable and Receivable for the Branch Transaction settlements and EDD through FINONE, KYWBO, ORACLE.

Deputy Manager (PERSONAL BANKER)

HDFC Bank Ltd
Cheepurupalli
12.2022 - 10.2023
  • Acquisition of new Preferred customers (Acquiring, Enhancing, Deepening and Retention).
  • Portfolio Management and KYC checking through FINONE through ckyc.
  • Customer Services and Operations in all Branch Banking.
  • Back up custodian and KYC and EDD, CDD Updation.
  • Planning and Organizing Skills and NRI CUSTOMER SERVICE (phone and chat).
  • KYC and KYC update in the portal, AML, Risk Management and CKYC Update under the guidelines of SEBI.

Education

Diploma - Post Graduate Diploma, Banking

Manipal University

Bachelor Of Technology (B.Tech) - Electrical And Electronics Engineering

Aditya Institute Of Technology And Management

Diploma - Electrical And Electronics Engineering

GMR Institute Of Technology

Secondary (X) -

Bhashyam Public School

Skills

  • Service Delivery Management
  • Complaint Handling
  • KYC Documents
  • Onboarding
  • Audit and profile
  • TAT Management
  • Portfolio Management
  • Customer Services
  • Planning and Organizing
  • KYC compliance
  • Transaction monitoring
  • STR/SAR
  • FRAUD DETECTION
  • AML AND RED FLAGS CHECK

Languages

English
Beginner
A1
Telugu
Beginner
A1
Hindi
Beginner
A1

Projects

AUTOMATIC HOME SECURITY SYSTEM, 07/01/17, 03/01/18 AUTOMATIC SUN SOLAR TRACKING, 11/01/14, 04/01/15

Additional Information

I have interest to learn new things that makes to do smart work., I have positive attitude., I have good communication skills in English., I have Completed as a campus ambassador program Internshala Student Partner (ISP) 19 for 3 months., I have completed PGDCA for 1 year., I have completed Training as a Future Banker in 6 Months in Manipal Academy and 6 Months OJT in HDFC Bank Ltd., I have completed 1-NISM MF V-A and Depository 2-IRDA 3-KYC and AML (Alison online)., Full knowledge (as a part of job) Large cash transactions, Welcome calling, Delivery Management systems, Branch journal reports, Escalations to team, CRM and document verification for accounts and transaction monitoring and risk Management and STR and follow guidelines of SEBI AND KRA AND ORGANIZATION.

Training

  • Anti-Money Laundering Concepts: AML, KYC And Compliance, udemy, Online, 02/01/23
  • MS Office, EMMANUEL COMPUTER EDUCATION, Srikakulam, 07/01/19, 09/01/19
  • PGDCA, Comtech Computers, Srikakulam, 01/01/19, 01/01/20
  • Diploma in Fraud Management & AML Awareness, 10/01/24, Pursuing
  • FINTECH ESSENTIALS: AI and BLOCK CHAIN and DIGITAL LENDING, TimesPro, Online
  • Foundation course in Finance, SKILLINDIA, Online

Languages

  • English, Advanced
  • Telugu, Proficient
  • Hindi, Intermediate

Personal Information

  • Date of Birth: 06/07/97
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Timeline

KYC AND ANTI FINANCIAL CRIME( Operations)

Teleperformance Global Business Private limited
08.2025 - Current

Deputy Manager (PERSONAL BANKER)

HDFC Bank Ltd
02.2025 - Current

SERVICE DELIVERY MANAGER

Indusind Bank
10.2023 - 09.2024

Deputy Manager (PERSONAL BANKER)

HDFC Bank Ltd
12.2022 - 10.2023

Diploma - Post Graduate Diploma, Banking

Manipal University

Bachelor Of Technology (B.Tech) - Electrical And Electronics Engineering

Aditya Institute Of Technology And Management

Diploma - Electrical And Electronics Engineering

GMR Institute Of Technology

Secondary (X) -

Bhashyam Public School
Gireesh Seepana