MS office
GIRESH GOVINDAN
HRBP
KOZHIKODE
Summary
Dynamic HR and Operations leader with a proven track record at Vizru Inc, enhancing team performance and driving revenue growth through strategic planning and relationship building. Expert in project management and conflict resolution, I foster high-performing teams that exceed benchmarks while ensuring compliance and operational efficiency.
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
19
19
years of professional experience
4
4
Languages
Work History
Director HR and Operations
Vizru Inc
09.2016 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
HR Manager
Genius Group Global
02.2016 - 09.2016
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Improved workplace culture through the development and implementation of diversity initiatives.
HR Administrator
OEM International Trading LLC
01.2015 - 02.2016
- Updated HR database with new employee information, changes in benefits, and other details.
- Prepared new hire letters, employee contracts, and corporate policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- ssisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
- Managed benefits enrollment by answering questions and aiding employees with login details.
Manager HR and Operations
Sesame Technologies Pvt Ltd
08.2010 - 12.2015
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Immigration Executive
Fragomen Immigration Services
10.2008 - 08.2010
- onducted regular audits of case files to ensure compliance with all relevant laws and regulations.
- Implemented new case management software, improving overall organization and accessibility of client information.
- Assisted clients in preparing documentation for visa applications, ensuring accuracy and completeness of submissions.
- Provided exceptional customer service to clients throughout the immigration process, addressing concerns promptly and professionally.
- Mentored junior staff members, sharing expertise and fostering a supportive work environment.
Sr. Executive Quality
SUTHERLAND GLOBAL SERVICES Pvt. Ltd.
04.2007 - 10.2008
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
- Implemented comprehensive risk management strategies to protect the organization from unforeseen financial pitfalls.
- Reduced personnel costs by restructuring the management hierarchy to eliminate redundancies and promote cross-functional collaboration.
- Developed high-performing teams by recruiting top talent and fostering an environment conducive to professional development and personal growth.
- Maximized revenue potential through diligent market analysis and identification of growth opportunities in emerging markets.
- Drove company's expansion into new markets, establishing strong presence and increasing market share.
- Secured key talent by refining recruitment strategies, ensuring attraction of high-caliber candidates.
- Streamlined operational processes to improve efficiency and reduce costs.
- Orchestrated acquisition of competitor, expanding company's market dominance.
- Negotiated high-value contracts with new clients, substantially increasing revenue.
Sr. Technical Support Executive
Accenture Services Pvt.Ltd
06.2006 - 02.2007
- Improved customer satisfaction by resolving complex technical issues in a timely manner.
- Proactively identified potential system vulnerabilities and implemented necessary security measures to ensure data protection.
- Reduced ticket backlog through proactive follow-ups and diligent case management, increasing overall team productivity.
Education
MBA - Human Resources Management
Annamalai University
Annamalai University 04.2001 -
Bachelor of Science - Information Technology
Calicut University
Calicut University 04.2001 -
Skills
Problem-solving
Project management
Operations management
Team management
People management
Project coordination
Relationship building
Decision-making
Strategic planning
Team building
Staff management
Verbal and written communication
Creativity and innovation
Software
HRIS
AI tools
LMS
Timeline
Director HR and Operations
Vizru Inc
09.2016 - Current
HR Manager
Genius Group Global
02.2016 - 09.2016
HR Administrator
OEM International Trading LLC
01.2015 - 02.2016
Manager HR and Operations
Sesame Technologies Pvt Ltd
08.2010 - 12.2015
Immigration Executive
Fragomen Immigration Services
10.2008 - 08.2010
Sr. Executive Quality
SUTHERLAND GLOBAL SERVICES Pvt. Ltd.
04.2007 - 10.2008
Sr. Technical Support Executive
Accenture Services Pvt.Ltd
06.2006 - 02.2007
MBA - Human Resources Management
Annamalai University
04.2001 -
Bachelor of Science - Information Technology
Calicut University
04.2001 -