Girigorina George
Business Administrator
Chennai
Work Preference
Work Type
Full TimeImportant To Me
Work from home optionCareer advancementPersonal development programsFlexible work hoursHealthcare benefitsPaid time offSummary
Business Operations professional with 5+ years of experience supporting end-to-end commercial and finance operations, including Sales Order management, billing and invoicing, contract and opportunity validation, tax compliance, and Salesforce-to-NetSuite processes. Experienced in reviewing and approving Sales Orders, resolving billing and data discrepancies, coordinating with Sales, Finance, Legal, Tax, and Commercial teams, and ensuring accurate and timely order-to-cash processes. Strong problem-solving and attention-to-detail skills with hands-on experience in Salesforce and NetSuite. Proven ability to identify process gaps, manage complex billing scenarios, and drive operational improvements. Currently developing expertise in AI and automation to improve business processes and operational efficiency.
Overview
5
5
years of professional experience
Work History
Business Administrator
Altrata India private limited
Chennai
02.2023 - Current
- Managed O2C and P2P processes to enhance operational efficiency.
- Processed client sales orders and contracts from Salesforce to NetSuite.
- Executed invoicing and collection of data while negotiating agreements with stakeholders.
- Onboarded clients through NetSuite and vendor management portals.
- Maintained accurate records of clients and suppliers related to accounts receivable and payable.
- Assisted in processing supplier invoices, creating purchase orders, and facilitating payment.
- Developed plans to streamline business operations and improve overall efficiency.
Sale Order Management Specialist
Sitel India Ltd
07.2021 - 08.2022
- Sale order management specialist responsible for processing sale orders and invoices
- Managed services and sales solutions with an emphasis on customer satisfaction
- Established sales goals by providing insights to the management which helps to increase sales volume for existing and new products
- Identified and maximized sales opportunities, and increased customer retention rates
- Worked independently and led our team with a can do attitude and learned continuously about latest market prices and offers
- Awarded Top All star Performer achievement for the performance from July 2021 to December 2021
Zonal Admin
CFCA
10.2019 - 01.2021
- Prepared project reports, budgets, admin expenses, Internal correspondences, Invoices and monthly expenses
- Proven track record in accounting, billing, documenting and reporting
Education
Master's Degree - Business Administration
05-2009
Bachelor's Degree - Commerce
05-2006
Skills
- Salesforce and NetSuite Oracle
- Order to cash management
- Invoice and billing management
- Effective communication
- Problem solving
- Team collaboration
- Client onboarding and order processing
Timeline
Business Administrator - Altrata India private limited
02.2023 - Current
Sale Order Management Specialist - Sitel India Ltd
07.2021 - 08.2022
Zonal Admin - CFCA
10.2019 - 01.2021
Madras University - Master's Degree, Business Administration
Stella Maris College - Bachelor's Degree, Commerce