Summary
Overview
Work History
Education
Skills
Roles and Responsibilities
Timeline
Generic

GIRIJA. H. LAMANI

Uttara Kannda

Summary

High-performing, strategic-thinking professional with more than Eight year's experience in hospitality industry. Highly skilled at relationship building with clients, organizations and team. exceptional writing, presenting, and interpersonal communication skills. Adept at assessing needs, generating leads, and implementing solutions in collaboration with clients and stakeholders. Well-versed in all phases of sales. Experienced at managing banquets from the lead generation to finance.

Overview

7
7
years of professional experience

Work History

Event coordinator

GOLDMAN SACHS
06.2019

Banquet Sales

Trident Group of Hotels
01.2018
  • Established and improve the reputation of the hotel by offering a very personalized service as per the hotels standard operating procedures
  • Timely attended all the telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette
  • Achieved maximum profitability and over-all success by controlling costs and quality of service
  • Assisted with typing of the Banquet and Sales correspondence, i.e
  • Answering mail, confirming banquet arrangements, menus, FP, memos etc
  • Worked with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guests general comfort and well being
  • Studied requirements of all booked banquets and functions to familiarize and ascertain the possibility of selling additional facilities, to produce extra revenue
  • Ensured that all the administrative documents are prepared for the hotel sales team
  • Responsible to attend periodic sales meetings and circulate minutes of the meetings and regular follow up's.

Conference and Events Executive

Hilton Hotel Chennai
01.2018 - 01.2019

Restaurant Assistant

Cidade De Goa Beach Resort
01.2012 - 01.2015
  • Booking the meeting and events
  • Updating the day-today requirements in the portal
  • Scheduling meeting with stakeholder
  • Coordinating with user for the meeting requirements and multimedia requirements
  • Maintaining – Weekly/Monthly data/PPT
  • Coordinating with outside vendors for the events
  • Escalations handling / with FM team /stakeholders
  • Inventory managements of the conference room
  • Handling/staffing Reception service and inventory management
  • Reports/PPT – Weekly /Monthly
  • Upkeep of the conference room and maintenance
  • ACHIEVEMENT
  • Won champion of the department both in Sales and F & B service consecutively for five times
  • Won champion of the hotel in Trident Chennai consecutively for two years 2015 and 2016
  • Won employee of the quarter award for the year 2016
  • Attended “IUF Conference 2017” in Switzerland

Banquet Sales

Trident Chennai, The Oberoi Group of Hotels
01.2015 - 01.2018

Education

M.B.A - Business Management

Annamalai University

B.A. - English Literature

Madras University

PUC - Hospitality

Completed Aviation, Karnataka University, Karnataka Pre University Education

S.S.L.C - undefined

Kanya Vidyalaya School

Skills

Proficient withundefined

Roles and Responsibilities

  • Booking the meeting rooms and updating the day-today requirements in the portal
  • Coordinating with user for the meeting requirements and multimedia requirements
  • Maintaining – Weekly/Monthly data/PPT
  • Escalations handling / with FM team /stakeholders and training new hires
  • Inventory managements of the conference room and handling/staffing Reception service.
  • Managing tasks to aid in the success of the events team
  • Managing complex event calendar continuously for accuracy to determine timing and participation needs for each event
  • Interacts and communicate with a wide variety of internal and external audiences, including high-level leadership and external service providers
  • Schedule and manage internal and external meetings. Produce meeting agendas, presentation materials and all other related items.
  • Set up weekly status calls, maintain and communicate minutes of calls.
  • Assist in creating event plans in regard to timing, strategy, and event plan execution with the assistance of team members.
  • Coordinate client services including event, room blocks and reception services

• Vendor management.

o Maintaining a positive rapport and working relationship with vendors

o Communicate and provide information as needed on assigned areas to chosen vendors

Timeline

Event coordinator

GOLDMAN SACHS
06.2019

Banquet Sales

Trident Group of Hotels
01.2018

Conference and Events Executive

Hilton Hotel Chennai
01.2018 - 01.2019

Banquet Sales

Trident Chennai, The Oberoi Group of Hotels
01.2015 - 01.2018

Restaurant Assistant

Cidade De Goa Beach Resort
01.2012 - 01.2015

M.B.A - Business Management

Annamalai University

B.A. - English Literature

Madras University

PUC - Hospitality

Completed Aviation, Karnataka University, Karnataka Pre University Education

S.S.L.C - undefined

Kanya Vidyalaya School
GIRIJA. H. LAMANI