Summary
Overview
Work History
Education
Skills
Accomplishments
Work Preference
Timeline
Generic
Open To Work

GIRIJA SANKAR BAIDYA

Bengaluru

Summary

Dedicated Associate Engineer with a proven track record in customer relationship management and workflow development. Achieved 100% customer satisfaction through effective issue resolution and timely documentation delivery. Ready to enhance operational efficiency and drive quality improvements.

Overview

5
5
years of professional experience

Work History

Associate Engineer

Collins Aerospace
Bengaluru
12.2024 - Current
  • Authored technical documentation for Component Maintenance Manual in compliance with S1000D standards.
  • Conducted thorough product checks to ensure completeness and timely delivery.
  • Identified errors and recommended corrective and preventive measures.
  • Participated in continuous improvement initiatives to eliminate non-conformities through training sessions.
  • Utilized FrameMaker, Arbortext Editor, Isodraw, MS Office, and MS Excel for documentation tasks.
  • Analyzed customer inputs to produce documents that meet specifications.
  • Ensured workflow development aligned with customer standards for work orders.

Associate Engineer

Collins Aerospace
Bengaluru
01.2023 - 12.2024
  • Managed customer portal operations, ensuring timely publication delivery as per requirements.
  • Resolved escalated customer concerns, addressing complex issues effectively.
  • Achieved 100% delivery and satisfaction rating from customers.
  • Utilized knowledge of agreements to determine customer applicability accurately.
  • Leveraged expertise in customer types from Aviation Week and Plane Spotters for tailored support.

Trainee Technician

AIESL
Kolkata
06.2021 - 03.2022
  • Completed 300 hours of practical training on Airbus A319-A320 with CFM56-5B engine and ATR 72-600 with Pratt & Whitney PW127M engine.
  • Assisted team in managing daily operations and optimizing workflow.

Education

Aerospace Engineering

UTKAL AEROSPACE AND ENGINEERING
BHUBANESWAR
04-2022

Skills

  • Technical documentation
  • Product checks
  • Error analysis
  • Workflow development
  • FrameMaker usage
  • Customer relationship management

Accomplishments

SPOT AWARD FOR CUSTOMER SUPPORT

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

HybridOn-Site

Salary Range

₹1050000/yr - ₹1500000/yr

Timeline

Associate Engineer

Collins Aerospace
12.2024 - Current

Associate Engineer

Collins Aerospace
01.2023 - 12.2024

Trainee Technician

AIESL
06.2021 - 03.2022

Aerospace Engineering

UTKAL AEROSPACE AND ENGINEERING
GIRIJA SANKAR BAIDYA