Summary
Overview
Work History
Education
Skills
CERTIFICATIONS
Timeline
Generic
Praveen G

Praveen G

Bangalore

Summary

Accomplished leader in service delivery and project management with a focus on IAM and PAM. Expertise in managing end-to-end service processes, performing root-cause analysis, and transitioning over 100 applications to IAM. Proficient in automating access provisioning and configuring ServiceNow and SailPoint to optimize operational efficiency.

Overview

14
14
years of professional experience

Work History

Cyber Security Chapter Lead

ANZ
Bangalore
04.2020 - Current
  • Executed integration with ServiceNow and SailPoint to facilitate self-service automation for supported applications and platform.
  • Overseeing lifecycle management of IAM/PAM functions and activities, encompassing access provisioning and de-provisioning, onboarding of applications, and alignment with IAM governance and compliance requirements.
  • Responsible for ensuring that risk is identified, managed, and reported across the business process.
  • Determining pivotal control actions in process, validating necessary oversight and control performance.
  • Collaborated with CORIE team on policy and standard enhancement
  • Formulated and instituted all-encompassing data governance framework, featuring data classification, ownership, and stewardship, resulting in 30% elevation in data quality and security.
  • Engaged with cross-functional teams to outline and record data governance requirements and objectives, contributing to 25% rise in data governance compliance across organization
  • Established and delivered data governance training programs to educate employees on best practices, resulting in a 20% reduction in data governance violations.
  • Facilitated creation of risk reports for senior management, enhancing decision-making and strategic planning.
  • Prepared and presented risk analysis reports to senior management, supporting strategic decision-making.
  • Executed driving control testing to evaluate operational and design effectiveness.
    Managed internal and external audits to ensure compliance and identify improvements.
  • Led cross-functional teams to align on project goals and deliverables.
  • Facilitated meetings to discuss progress and address challenges among team members.
  • Implemented best practices to improve team collaboration and communication workflows.
  • Mentored junior staff to promote skill development and knowledge sharing.
  • Collaborated with other Chapter Leads to share best practices and ensure consistent messaging across chapters.
  • Coordinated events such as workshops, conferences, and seminars in collaboration with other organizations.
  • Drafted monthly reports summarizing key achievements, upcoming tasks, and areas of improvement.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Cyber Security Team Lead

ANZ
Bangalore
01.2018 - 03.2020
  • Onboarded and decommissioned applications into IAM tools based on business requirements.
  • Executed system and application configuration and management tasks to enhance operational efficiency.
    Delivered level 2 support for tickets assigned to ServiceNow team, resolving issues effectively.
  • Supported SailPoint IIQ by monitoring tasks, initiating certifications, and executing reports.
  • Analyzed SOD conflicts and reviewed SOD policies to ensure compliance.
  • Developing and sustaining SOWs, process documents, and onboarding requirement documents
  • Conducted application review certifications to verify application compliance.
  • Designing project plans for transition, featuring feasibility analysis, planning, estimation, and transition.
  • Outline technical architectures for easy comprehension and immediate application by developers to construct code and unit test
  • Scheduled and monitored certifications to ensure the timely completion of reviews.
  • Performed user access reviews to assess access rights and compliance.
  • Participated in risk management and incident management activities related to identity access management.
  • Conducted data analysis and governance for privileged access management and data protection
  • Managing full spectrum of IT operations, driving delivery excellence and customer satisfaction; offering technical support for resolving daily operational and technical challenges from customers, proposing effective solutions, nurturing customer relationships, and compiling monthly reports.
  • Implementing onboarding procedures for enterprise role-based entitlements and event-driven access management for new hires and internal transfers.

Engineer (Subject Matter Expert)

ANZ
04.2013 - 12.2017
  • Identity and Access Management Professional with over 8 years of experience in provisioning and deprovisioning access for standard, privileged, generic, and service accounts on Unix servers, mainframe, WinApps, and PeopleSoft applications, access management, RBAC (Role-Based Access Control), SOD, authentication, and authorization technologies, ensuring the right access to the right systems at the right time will be provisioned. Performing quality checks for the user access reviews, log failures, and identity workflows.
  • Oversaw quality assurance protocols to ensure compliance with standards.
  • Implemented process improvements to streamline operations and reduce waste.
  • Participated in team meetings to discuss project progress updates.
  • Developed and implemented engineering strategies to improve production efficiency.
  • Assisted in troubleshooting issues related to product design or manufacturing processes.
  • Generated technical reports for customers.
  • Conferred with technical personnel to prepare designs or operational plans.

Technical Support Executive

IBM
Bangalore
09.2011 - 03.2013
  • Resolved customer complaints with effective troubleshooting techniques.
  • Conducted remote sessions using remote access tools to investigate system errors.
  • Oversaw daily performance of computer systems.
  • Documented support interactions in the customer relationship management system.
  • Maintained knowledge of industry trends and technology advancements for better service delivery.
  • Resolved technical queries related to product features, functionality, installation and configuration of software applications.

Education

Bachelor of Science - Electronics

National College Basavanagudi
Bangalore
05-2011

Skills

  • SailPoint IdentityIQ support
  • Vulnerability management
  • IAM project leadership
  • Application onboarding and decommissioning
  • SailPoint upgrade and patch management
  • IAM infrastructure operations and maintenance
  • Role-based access control
  • Stakeholder and vendor management
  • Technical leadership and mentoring
  • Security operations strategy
  • Compliance and governance oversight
  • Risk management strategies
  • Change and incident management
  • Access review support
  • Internal and external audits
  • User provisioning and deprovisioning
  • Identity access management
  • Risk assessment
  • Data governance
  • Access provisioning
  • ServiceNow integration
  • Compliance management
  • Cross-functional collaboration
  • Team leadership
  • Stakeholder engagement
  • Technical documentation
  • Quality assurance
  • Process improvement
  • Team management
  • Financial oversight
  • Business partnership development
  • Innovation and creativity
  • Regulatory compliance
  • Adaptability and flexibility
  • Analytical thinking
  • Problem-solving
  • Positive attitude
  • Change management
  • Policy administration
  • Complex Problem-solving
  • Cost reduction
  • Advanced issue diagnosis
  • Documentation updates and knowledge base management
  • CyberArk expertise
  • Active Directory administration
  • ServiceNow management
  • Snow & SailPoint integration
  • Application integration
  • Continuous integration
  • Cloud services
  • Security management
  • IT strategy development
  • Technical documentation and reporting
  • Service management (incident, problem, and change/SLA management)
  • IT/IAM operations
  • Develop and implement data governance frameworks
  • Risk management, assurance, and controls
  • Data governance compliance
  • Regulatory compliance
  • ServiceNow administration

CERTIFICATIONS

  • ITIL Foundation V3
  • Azure fundamentals
  • Certified ServiceNow Administrator
  • ISO 31000 certified risk manager (CRM)
  • Trained on Certified Information Security Manager

Timeline

Cyber Security Chapter Lead

ANZ
04.2020 - Current

Cyber Security Team Lead

ANZ
01.2018 - 03.2020

Engineer (Subject Matter Expert)

ANZ
04.2013 - 12.2017

Technical Support Executive

IBM
09.2011 - 03.2013

Bachelor of Science - Electronics

National College Basavanagudi

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Praveen G