Girish Gajendran

Work History

Milaap

04.2024 - Current

Secured 750+ crores in donations and raised nearly 7 crores in revenue.
Mentored junior team members, guiding them in campaign management and professional growth.
Resolved escalations with clients, campaign organizers, and vendors, ensuring strong relationships and quality service.
Drove consistent revenue growth through strategy and data-driven insights.
Built and maintained strong relationships with corporate and government donors and partners to enhance campaign engagement.
Collaborated with on-ground teams, marketing, and other department heads to drive revenue and facilitate smooth operations.
Tracked KPIs and refined strategies based on data-driven insights, to optimize campaign success.

Milaap

02.2020 - Current

Helped more than 30,000 people raise over INR 500 crores in donations . for medical emergencies and other causes.
Worked with eminences like Kunal Kamra, Yogita Bhayana, and Mahinur Khatun.
Built relations with CSR groups like McKinsey, Kantar, Netomi, Ease My Trip
Worked with global HNI donors and alumni groups from IIT/IIM, SPJain, and BITS Pilani
Collaborated with organization like United Way Bengaluru, Blind Relief Association, Project Smile, and Teach For India.
Handled escalations and resolved grievances.
Actively participated in offline marketing events like 'Clownselling' with leading hospitals like Narayana Hrudayalaya and Aster.
Led cross-functional collaboration to drive measurable impact
Increased donor retention and campaign performance.
Analyzed campaign metrics, donor behavior patterns, and market trends to refine targeting strategies and enhance fundraising outcomes.

Element 14

11.2017 - 06.2019

Consistently made sales worth 50 lakhs/month for over 6 months.
Managed major clients like Mahindra & Mahindra, Ather, Atos and Tata.
Acquired and retained traders and OEMs in the auto and telecom industries.
Excelled at cross-selling , re-activating lapsed accounts, and bringing repeat business with strong customer service and relations.
Used CRM tools like Salesforce to update and report client activity.
Led strategic account management initiatives, developed client relationships , and implemented solutions that drove substantial revenue growth across key markets
Analyzed market trends to optimize account performance, created data-driven strategies, and established long-term partnerships with major clients
Orchestrated cross-functional teams to deliver customized solutions, fostered client relationships, and maintained consistent communication channels

Convergys

02.2017 - 09.2017

Developed skills such as upselling and cross-sellingTransformed customer complaints into sales opportunities, implementing strategic upselling techniques while maintaining high client satisfaction rates
Pioneered customized solutions for diverse business accounts, establishing long-term partnerships through consultative sales approaches
Analysts client pain points to develop targeted sales strategies, converting support interactions into revenue-generating opportunities
Cultivated strong client relationships through empathetic problem-solving , ensuring tailored solutions met unique business requirements

G.R. Computers

06.2015 - 12.2016

Worked as SPOC for existing and potential clients in assigned territories.
Generated sales and reported directly to the regional manager.
Maintained thorough knowledge of competitive brands and industry trends.
Implemented data-driven sales strategies while serving as primary point of contact for key accounts, ensuring consistent communication and client satisfaction
Pioneered new approaches to territory management, combining market intelligence with client feedback to identify and capture growth opportunities

Jompson's

04.2014 - 05.2015

Analyzed market trends to refine marketing strategies, coordinating with design teams to align promotional materials with business objectives
Worked as SPOC for existing and potential clients in assigned territories.
Generated sales and reported directly to the regional manager.
Maintained thorough knowledge of competitive brands and industry trends.
Developed and executed marketing and financial plans of action, identifying growth opportunities and expanding market presence through strategic initiatives
Implemented strategic market penetration campaigns in tier 2 and 3 regions, coordinating design teams and optimizing promotional materials for enhanced market reach.

Sahyog

04.2012 - 01.2014

Tapped into tier 2 and 3 markets via on-ground activities.
Managed the production of offline marketing tools: posters, brochures and websites. Managed advertising and design staff to align with the present strategy
Managed daily sales operations, built strong client relationships, and streamlined inventory processes to enhance customer satisfaction and drive revenue growth
Introduced creative merchandising solutions, optimized store layout, and developed targeted sales approaches to attract and retain customers
Led market expansion initiatives establishing 2 franchises while implementing targeted on-ground activities in tier 2 and 3 markets to boost regional presence
Spearheaded market expansion by establishing 2 new franchises and penetrating tier 2/3 markets through strategic on-ground activities and vendor partnerships.