Girish Gajendran
Business Development and Sales Expert
Bangalore
Summary
Results-driven Business Development and Sales Specialist with 10+ years of experience driving revenue growth, managing client relationships, and leading high-value deals. With a proven ability to resolve escalations and boost client retention. Passionate about implementing innovative strategies to accelerate business success and ready to lead impactful initiatives in fast-paced environments.
Overview
10
10
years of professional experience
5
5
Languages
Work History
Senior Campaign Manager
Milaap
04.2024 - Current
- Secured 750+ crores in donations and raised nearly 7 crores in revenue.
Mentored junior team members, guiding them in campaign management and professional growth. - Resolved escalations with clients, campaign organizers, and vendors, ensuring strong relationships and quality service.
- Drove consistent revenue growth through strategy and data-driven insights.
Built and maintained strong relationships with corporate and government donors and partners to enhance campaign engagement. - Collaborated with on-ground teams, marketing, and other department heads to drive revenue and facilitate smooth operations.
- Tracked KPIs and refined strategies based on data-driven insights, to optimize campaign success.
Campaign Manager
Milaap
02.2020 - Current
- Helped more than 30,000 people raise over INR 500 crores in donations . for medical emergencies and other causes.
- Worked with eminences like Kunal Kamra, Yogita Bhayana, and Mahinur Khatun.
- Built relations with CSR groups like McKinsey, Kantar, Netomi, Ease My Trip
- Worked with global HNI donors and alumni groups from IIT/IIM, SPJain, and BITS Pilani
- Collaborated with organization like United Way Bengaluru, Blind Relief Association, Project Smile, and Teach For India.
- Handled escalations and resolved grievances.
- Actively participated in offline marketing events like 'Clownselling' with leading hospitals like Narayana Hrudayalaya and Aster.
- Led cross-functional collaboration to drive measurable impact
- Increased donor retention and campaign performance.
- Analyzed campaign metrics, donor behavior patterns, and market trends to refine targeting strategies and enhance fundraising outcomes.
Key Accounts Manager
Element 14
11.2017 - 06.2019
- Consistently made sales worth 50 lakhs/month for over 6 months.
- Managed major clients like Mahindra & Mahindra, Ather, Atos and Tata.
- Acquired and retained traders and OEMs in the auto and telecom industries.
- Excelled at cross-selling , re-activating lapsed accounts, and bringing repeat business with strong customer service and relations.
- Used CRM tools like Salesforce to update and report client activity.
- Led strategic account management initiatives, developed client relationships , and implemented solutions that drove substantial revenue growth across key markets
- Analyzed market trends to optimize account performance, created data-driven strategies, and established long-term partnerships with major clients
- Orchestrated cross-functional teams to deliver customized solutions, fostered client relationships, and maintained consistent communication channels
Client Acquisition & Sales
Convergys
02.2017 - 09.2017
- Developed skills such as upselling and cross-sellingTransformed customer complaints into sales opportunities, implementing strategic upselling techniques while maintaining high client satisfaction rates
- Pioneered customized solutions for diverse business accounts, establishing long-term partnerships through consultative sales approaches
- Analysts client pain points to develop targeted sales strategies, converting support interactions into revenue-generating opportunities
- Cultivated strong client relationships through empathetic problem-solving , ensuring tailored solutions met unique business requirements
Territorial Sales Executive
G.R. Computers
06.2015 - 12.2016
- Worked as SPOC for existing and potential clients in assigned territories.
- Generated sales and reported directly to the regional manager.
- Maintained thorough knowledge of competitive brands and industry trends.
- Implemented data-driven sales strategies while serving as primary point of contact for key accounts, ensuring consistent communication and client satisfaction
- Pioneered new approaches to territory management, combining market intelligence with client feedback to identify and capture growth opportunities
Regional Sales Executive
Jompson's
04.2014 - 05.2015
- Analyzed market trends to refine marketing strategies, coordinating with design teams to align promotional materials with business objectives
- Worked as SPOC for existing and potential clients in assigned territories.
- Generated sales and reported directly to the regional manager.
- Maintained thorough knowledge of competitive brands and industry trends.
- Developed and executed marketing and financial plans of action, identifying growth opportunities and expanding market presence through strategic initiatives
- Implemented strategic market penetration campaigns in tier 2 and 3 regions, coordinating design teams and optimizing promotional materials for enhanced market reach.
Business Development Executive
Sahyog
04.2012 - 01.2014
- Tapped into tier 2 and 3 markets via on-ground activities.
- Managed the production of offline marketing tools: posters, brochures and websites. Managed advertising and design staff to align with the present strategy
- Managed daily sales operations, built strong client relationships, and streamlined inventory processes to enhance customer satisfaction and drive revenue growth
- Introduced creative merchandising solutions, optimized store layout, and developed targeted sales approaches to attract and retain customers
- Led market expansion initiatives establishing 2 franchises while implementing targeted on-ground activities in tier 2 and 3 markets to boost regional presence
- Spearheaded market expansion by establishing 2 new franchises and penetrating tier 2/3 markets through strategic on-ground activities and vendor partnerships.
Education
B.Com - Computer Applications
06.2007 - 07.2010
Skills
Campaign Management
Client Relationship Management
Revenue Growth
Sales Strategy
Team Leadership
CRM Proficiency
Client Acquisition
Escalation Management
Marketing Strategy
Data Analysis
Timeline
Senior Campaign Manager - Milaap
04.2024 - Current
Campaign Manager - Milaap
02.2020 - Current
Key Accounts Manager - Element 14
11.2017 - 06.2019
Client Acquisition & Sales - Convergys
02.2017 - 09.2017
Territorial Sales Executive - G.R. Computers
06.2015 - 12.2016
Regional Sales Executive - Jompson's
04.2014 - 05.2015
Business Development Executive - Sahyog
04.2012 - 01.2014
GRD College of Science (Bharathiar University) - B.Com, Computer Applications
06.2007 - 07.2010
Languages
English
Hindi
Malayalam
Tamil
Bengali