Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
STRENGTH
Timeline
Generic

Girish Giri

Delhi

Summary

To Launch myself in a reputed organization where my talent can be utilized to the fullest so as to grow as a complete professional and contribute to overall growth of organization which in turn would enable me to make a niche for myself in the corporate world.

Overview

8
8
years of professional experience

Work History

Subject Matter Expert

WNS Global Services
Gurugram
12.2023 - Current
  • Involved in daily transaction for payment processing.
  • Handling all the vendor query regarding urgent payment, document requirement.
  • Working in Invoice processing.
  • Validation of client On-boarding documents and KYC documents.
  • Helping to clients for reverse transition for new organization.
  • Amendment all client details (personal & company) pension payment, saving payment, Annual tax paid, open & closed bank account & etc.
  • Validating internal & external Errors.
  • Handing escalations for client and quick response to escalations.
  • Reporting issues, risks, progress ongoing to senior management.

Senior Process Associate

Genpact
Noida
01.2019 - 12.2023
  • Ensure client satisfaction by effective support to the stakeholder and other interdependent teams.
  • Three end to end successful migration/migrations with onshore clients.
  • Verification of personal details and type of withdrawal for customer before processing the withdrawal request.
  • Conducting Customer/Enhance Due Diligence (CDD/EDD) on high risk accounts for Australia Market.
  • Workflow incoming outgoing reports and also maintain daily & monthly teams related reports.
  • Assessing client feedback, evaluating areas of improvement and providing critical feedback.
  • Participate to update SOP as per business requirement
  • Responsible for imparting training, accesses for new colleagues.

Process Associate

Genpact
Noida
04.2016 - 12.2018
  • Analyze the risk associated with clients and review them on timely basis.
  • Hands on practice on applications/website like Citrix, Earthrise (BTEP), World check, Lexis Nexis, Composer, ABN, & Vital Sign.
  • Preparing documents for end of day reports of different processes, weekly/monthly compliance WIP reports for AU market.
  • Conducting Customer/Enhance Due Diligence (CDD/EDD) on high risk accounts for Australia Market.
  • Follow KYC norms and regulations and escalate suspicious requests.

Education

Bachelor of Arts - English

Delhi University
Delhi, India
03-2014

Skills

  • Outlook
  • Citrix
  • MS Office
  • First Data
  • AML
  • KYC
  • Strong analytical skills
  • Project Planning
  • Active Listening
  • Process Analysis
  • Team Collaboration
  • Problem-Solving
  • Relationship Building

Affiliations

  • Coaching and Developing Others.
  • Coordinating the Work and Activities of Others.
  • Developing and Building Teams.
  • Training and Teaching Others.

Accomplishments

    • Bronze Award (Quarterly Award)
    • Spot award (Quarterly Award)
    • Master Blaster (Quarterly Award)
    • Silver award (Quarterly Award)
    • Always play award (Quarterly award) Popular Award (Yearly Award)
    • Silent trouper Award (Yearly Award)
    • Safe hand award (Yearly Award)

STRENGTH

• Punctual & Sincere
• Ability to adapt things quickly
• Ability to adapt well under pressure & a drive to meet challenges.

Timeline

Subject Matter Expert

WNS Global Services
12.2023 - Current

Senior Process Associate

Genpact
01.2019 - 12.2023

Process Associate

Genpact
04.2016 - 12.2018

Bachelor of Arts - English

Delhi University

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Girish Giri