Girish KG
Bengaluru
Summary
Career Objective:
To pursue a challenging career in an organization that fosters exploration and learning of cutting-edge technologies, allowing me to leverage my extensive development skills effectively. Seeking a position in international organizations that offers growth opportunities, where I can contribute as a highly organized, reliable, and motivated professional capable of managing multiple projects and delivering high-quality work on time.
Professional Experience
- Client Portfolio: Managed campaigns for renowned clients including Microsoft, Pandora, Halifax Media Group, Lego, Saponify, Revlon, and BMW, across online newspapers like National Herald and Prabhatkhabar.
- Technical Expertise: Proficient in industry-leading tools and platforms such as DCM (DoubleClick Campaign Manager), DoubleVerify, Flashtalking, Moat, Verizon, and Roku.
- Campaign Management: Expertise in planning, executing, and optimizing digital advertising campaigns to meet client objectives and maximize ROI.
- Ad Trafficking: Skilled in the accurate placement and management of ad creatives across various platforms.
- Quality Assurance: Strong ability to conduct thorough quality checks to ensure compliance with industry standards and client specifications.
- Client Relations: Proven track record in building and maintaining client relationships, providing strategic guidance, and delivering exceptional customer service.
Overview
11
11
years of professional experience
Work History
Digital Marketing Executive
Ani living spaces pvt ltd
Bengaluru
07.2023 - 10.2024
- Digital Strategy Development: Developing and implementing digital marketing strategies aligned with business goals and objectives. Conducting market research and competitor analysis to identify opportunities and trends.
- Campaign Management: Planning, executing, and optimizing digital marketing campaigns across various channels (email, social media). Monitoring campaign performance metrics and adjusting strategies
- Content Creation and Management: Creating engaging content for digital platforms, including website, blogs, social media, and email newsletters.
- Social Media Marketing: Developing and implementing social media strategies to increase brand awareness and engagement. Managing social media accounts, creating content, and analyzing performance metrics.
- Email Marketing: Developing email marketing campaigns to nurture leads and retain customers. Designing email templates, managing subscriber lists, and analyzing campaign performance.
- Team Collaboration and Leadership: Collaborating with cross-functional teams to execute integrated marketing campaigns. Providing leadership and guidance to junior team members, fostering a culture of creativity and innovation.
Adops Traniee
Genysis
Bengaluru
12.2021 - 05.2023
- Campaign Setup and Launch: Managed the end-to-end setup and launch of digital ad campaigns across various platforms and ensured accurate implementation of campaign parameters, targeting criteria, and ad creative according to client specifications.
- Adherence to Industry Standards and Compliance: Maintained adherence to industry standards, best practices, and regulatory guidelines in all digital advertising campaigns. Implemented ad fraud prevention measures and ensured transparency in campaign metrics and reporting.
- Team Collaboration: Collaborated cross-functionally with internal teams to coordinate campaign execution and deliver integrated solutions.
- Quality Assurance Processes: Establishing and maintaining quality assurance processes and standards for campaign development and execution. Conducting regular audits and reviews to uphold quality standards and identify areas for enhancement.
Senior Service Advisor
Al Jazeera Motors Pvt Ltd
Riyadh
09.2013 - 01.2019
- Customer Interaction: Act as the primary point of contact for customers bringing their vehicles in for service. Greet customers, understand their concerns, and effectively communicate the services needed.
- Service Recommendations: Evaluate vehicles for service needs based on customer concerns, manufacturer recommendations, and inspection results. Provide accurate estimates of costs and time required for repairs or maintenance.
- Appointment Scheduling: Schedule service appointments efficiently, considering the availability of technicians and parts, and ensuring optimal utilization of service bays.
- Technical Liaison: Communicate customer concerns and vehicle symptoms clearly to the service technicians. Relay technician findings and recommendations back to the customer in a clear and understandable manner.
- Upselling and Cross-selling: Recommend additional services or products that would benefit the customer based on vehicle condition, manufacturer recommendations, or customer preferences.
- Documentation and Billing: Maintain accurate records of services performed, parts used, and costs associated. Prepare detailed invoices and explain charges to customers.
- Customer Satisfaction: Ensure high levels of customer satisfaction by addressing any concerns or issues promptly and professionally. Follow up with customers after service to ensure their satisfaction and encourage feedback.
- Knowledge and Training: Stay updated on vehicle models, service techniques, and warranty information. Attend training sessions provided by the manufacturer or the dealership to improve technical knowledge and customer service skills.
- Quality Assurance: Conduct quality checks on completed work to ensure it meets dealership and manufacturer standards. Address any deficiencies promptly to uphold service quality.
- Team Collaboration: Work closely with service technicians, parts department personnel, and other service advisors to ensure smooth workflow and timely completion of repairs.
Education
Bachelor of Commerce - Commerce
Mumbai University
Mumbai06-2011
Skills
- CM360
- Moat
- Teamwork and Collaboration
- Time management
- Flashtalking
- Communication Skills
Personal Details
- Father's Name: Ganapathy K.D
- Mother's Name: Janaki K.G
- Date of birth: 10/31/87
- Gender: Male
- Marital status: Married
- Languages known: English, Hindi, Kannada
- Hobbies: Listening to Music, Playing Football, Travelling
Timeline
Digital Marketing Executive
Ani living spaces pvt ltd
07.2023 - 10.2024
Adops Traniee
Genysis
12.2021 - 05.2023
Senior Service Advisor
Al Jazeera Motors Pvt Ltd
09.2013 - 01.2019
Bachelor of Commerce - Commerce
Mumbai University
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