Results-oriented Sales Leader specializing in client relationship management and strategic partnerships. Skilled in market forecasting and team leadership, consistently driving sales growth and customer satisfaction. Focused on training and developing talent to enhance business performance through effective communication and innovative strategies.
Overview
1
1
Certification
10
10
years of professional experience
Work History
JOINT PARTNER SALES-RPD SALES
BAJAJ LIFE INSURANCE LIMITED
11.2025 - Current
Developed strategic partnerships that expanded product offerings and strengthened market presence.
Cultivated client relationships that enhanced satisfaction and retention through tailored service.
Resolved complex customer issues quickly while ensuring a positive experience throughout all interactions.
Managed daily business operations, encompassing budgeting, forecasting, financial analysis, staffing, and customer service to ensure smooth functionality.
Facilitated team meetings to align objectives and propel project initiatives forward.
Built a network of contacts within relevant area which enabled access to valuable resources.
Ensured compliance with industry regulations and company policies.
SENIOR AGENCY MANAGER
SBI LIFE INSURANCE CO.LTD
Delhi
07.2022 - 11.2025
Spearheaded recruitment and training of life mitra, generating significant commission revenue.
Consistently exceeded activation targets for life mitra month-over-month.
Surpassed sales and recruitment budgets, contributing to overall company revenue growth.
Drove branch business growth while ensuring compliance and maintaining high persistency rates.
Maintained high persistency rates for life mitra and branch, ensuring customer retention.
Cultivated strong relationships with HNI clients, enhancing portfolio value through consistent communication.
Delivered engaging career presentations at seminars, attracting top talent to the agency.
Conducted training sessions on new products and guidelines, improving advisors' sales effectiveness.
DY. CLIENT RELATIONSHIP MANAGER
ADITYA BIRLA SUNLIFE INSURANCE CO.LTD
Delhi
02.2018 - 06.2022
Cultivated strong relationships with clients to enhance satisfaction and loyalty.
Developed and maintained relationships with clients to ensure customer satisfaction.
Maintained long-term, profitable relationships with clients through problem solving, issue resolution and recommendation of new products and services.
Managed client communications to ensure timely responses and updates.
Provided timely responses to customer inquiries, requests, and complaints.
Received, responded to and resolved customer issues or complaints quickly, resulting in increased client satisfaction.
Conducted regular follow-ups with clients to maintain engagement and support.
Analyzed client feedback to identify areas for service improvement.
Developed personalized insurance solutions based on client requirements.
Identified new business opportunities through research and analysis of client needs.
Met with clients to ascertain needs and develop plans which address current and long-term goals.
Built customer confidence by actively listening to needs and concerns and providing appropriate solutions.
DEPUTY MANAGER
MAX LIFE INSURANCE CO.LTD
Delhi
05.2016 - 01.2018
Managed daily operations for insurance policy sales and customer service.
Developed strategies to enhance customer engagement and satisfaction levels.
Assisted in resolving complex client issues through effective communication techniques.
Maintained records of all operational activities for future reference.
Worked closely with customers to understand needs and resolve diverse issues.
Education
MBA - MARKETING
NEW DELHI INSTITUTION OF MANAGEMENT
Delhi, Delhi
B.SC - MATHEMATICS
B D EVENING COLLEGE
Delhi, Delhi
Skills
Sales strategy development
Market forecasting
Client relationship management
Strategic partnerships
Partnership development
Financial oversight
Team leadership
Advisor training
Networking skills
Conflict resolution
Client loyalty
Communication skills
Accomplishments
Achieved successful confirmation within five months of probation at SBI Life and received a confirmation bonus of Rs 25,000, demonstrating exceptional early performance.
Consistently qualified for RnR contests launched by RO/HO on a weekly, monthly, quarterly, and yearly basis at SBI Life, showcasing dedication and achievement of sales targets.
Received multiple certificates of appreciation and won various gifts through contests launched at SBI Life, highlighting consistent high performance and contributions to company success.
Earned a promotion from ERM to Dy. CRM at ABSLI in 2019, demonstrating career progression and recognition of leadership potential.
Qualified for regional and foreign contests at ABSLI, showcasing ability to exceed performance expectations and achieve top-tier results.
Consistently qualified for RnR and various contests on a regular monthly, quarterly, and yearly basis at ABSLI, demonstrating a strong track record of sales success.
Received a certificate of appreciation for good performance on a monthly, quarterly, and yearly basis at Max Life, highlighting consistent contributions to company goals.
Received a certification of appreciation for good performance on a monthly and quarterly basis at Bajaj Life, highlighting consistent contributions to company goals.
Received a certification of appreciation for maintaining Quality persistency 94% at Bajaj Life on MoM Basis.
Consistently qualified for RnR and various contests on a regular monthly, quarterly, and yearly basis at Bajaj Life, demonstrating a strong track record of sales success.
Personal Information
Marital Status: Married
Place of Birth:Darbhanga,Bihar
Language: Hindi,English & Maithili
Certification
Sucessfully completed Licentiate and pursuing Associate from Insurance institute of india(III)