Manager Acquisition
IDFC FIRST BANK LTD
2 2020 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Defined clear targets and objectives and communicated to other team members.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained customer records and updated account information.
