Girisha Chandra
Bangalore
Summary
Seasoned Regional Sales Manager with a proven track record at Fresh & Honest Cafe Pvt Ltd, adept in market analysis and sales forecasting. Excelled in enhancing customer experiences and sales training, showcasing strong convincing power and commitment. Achieved significant market share growth through strategic planning and execution, embodying leadership with a focus on results. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regional Sales Manager - Food Service
Fresh & Honest cafe Pvt ltd
South Regions - Base Bangalore
04.2024 - Current
- Responsible for sales and targets, forecasting the budget, and planning the executions.
- Analyzed regional market trends to discover new growth opportunities.
- Maximized branch revenue by optimizing daily operations.
- Organized promotional events to generate interest in products or services offered by the company.
- Held regular one-on-one meetings with branch-wise employees to review performance, priorities, and provide feedback..
- Recruited and trained new employees to meet job requirements.
- Created and maintained relationships with key customers in the region..
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Developed and managed regional sales programs and market operations.
Senior Manager Sales and Training
Fresh and Honest Cafe Pvt Ltd
Karnataka , AP And Telangana
04.2022 - 03.2024
- Conducting barista training and workshops for the customers in HORECA.
- Implemented quality control measures to uphold company standards.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Frequent visits to the AP and Telangana regions to meet key account customers and introduce new products.
Lead Guest Experience Manager
Barista Coffee Company Pvt Ltd.
09.2006 - 06.2014
- Company Overview: Lavazza Coffee Company
- I started my career as a brew master (Level 1) and got promoted to Lead Guest Experience Manager (Store Manager) in the span of 3.5 years.
- Responsible for store-wise reports such as the Management Information Report, Business Review Report, and Staff Management, giving targets to each store, planning to increase sales and footfalls, and handling guest complaints.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Assisted with creating promotional campaigns targeted towards boosting sales while maintaining high levels of customer satisfaction.
- Conducteing periodical trainings for the staff to enhance better customer experience
Cashier
Sodexho Pass Catering
04.2005 - 08.2006
- Responsible for the point of sales, Cash handling, suggest and convince the customer for higher revenue products
Education
Bachelor of Commerce -
Kendriya Vidyalaya (Tamil Nadu University)
01.2004
Senior Secondary Examinations -
Kendriya Vidyalaya (Tamilnadu University)
01.2001
S.S.L.C. -
Karnataka Secondary School Education Board
01.1999
Skills
- Personal strengths include leadership, budget planning, strategic planning, handling pressure, innovative thinking, selling, convincing power, execution of job, and commitment
- Barista Skills - Barista Trainer, Latte Art, Milk Frothing Techniques, and Recipes Curator
- Technical Skills - (MS Office, MS Word, MS PowerPoint)
Accomplishments
- National Barista Champion - Barista Coffee Company 2013
- Bronze Medal Winner - Indian Barista Championship 2013 ( Organized By Coffee board of India and SCAI)
- Latte Art Champion - Indian Barista Championship 2013 ( Organized By Coffee board of India and SCAI)
- Gold WInner - 1st Runner up Indian Barista Championship 2018 ( Organized By Coffee board of India and SCAI)
- Technical Jury Member In Indian Barista Championship( Organized By Coffee board of India and SCAI)
Certification
- Certified Barista Trainer from Lavazza Training network ( Turin, Italy)
Languages
- English
- Hindi
- Kannada
- Tamil
- Telugu
Hobbies and Interests
- Playing Cricket
- Tennis
- Driving
Personal Information
- Father's Name: Late: Chandra P
- Date of Birth: 08/24/83
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Regional Sales Manager - Food Service
Fresh & Honest cafe Pvt ltd
04.2024 - Current
Senior Manager Sales and Training
Fresh and Honest Cafe Pvt Ltd
04.2022 - 03.2024
Lead Guest Experience Manager
Barista Coffee Company Pvt Ltd.
09.2006 - 06.2014
Cashier
Sodexho Pass Catering
04.2005 - 08.2006
Bachelor of Commerce -
Kendriya Vidyalaya (Tamil Nadu University)
Senior Secondary Examinations -
Kendriya Vidyalaya (Tamilnadu University)
S.S.L.C. -
Karnataka Secondary School Education Board
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