Summary
Overview
Work History
Education
Skills
Software
Interests
Date of birth
Timeline
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Girish Kumar Singh

Retail Store Manager
Ranchi,India

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

4
4
years of professional experience
8
8
years of post-secondary education
1
1
Language

Work History

Store Manager

Reliance Retail Ltd
East Champaran , Bihar
02.2020 - Current
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Rotated merchandise and displays to feature new products and promotions.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Completed point of sale opening and closing procedures.
  • Coached sales associates on product knowledge by using wide variety of training tools.

Assistant Store Manager

Nysaa Retail Pvt Ltd
Fatehpur , Uttar Pradesh
06.2018 - 02.2020
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Education

Matric -

Kendriya Vidyalaya
Vishakapatnam
04.2008 - 03.2009

Master Of Business Administration - Marketing & Finance

ICFAI University
Ranchi, Jharkhand
07.2016 - 01.2018

Bachelor Of Commerce -

Annamalai University
Ranchi, Jharkhand
07.2011 - 08.2015

Inter -

NIOS
Vishakapatnam
04.2009 - 04.2010

Skills

    Team leadership and coaching

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Software

SAP

Microsoft Excel

Interests

Traveling and Adventure Sports

Date of birth

15th June 1992

Timeline

Store Manager

Reliance Retail Ltd
02.2020 - Current

Assistant Store Manager

Nysaa Retail Pvt Ltd
06.2018 - 02.2020

Master Of Business Administration - Marketing & Finance

ICFAI University
07.2016 - 01.2018

Bachelor Of Commerce -

Annamalai University
07.2011 - 08.2015

Inter -

NIOS
04.2009 - 04.2010

Matric -

Kendriya Vidyalaya
04.2008 - 03.2009

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Girish Kumar SinghRetail Store Manager