Summary
Overview
Work History
Education
Skills
Accomplishments
Tools worked on
Timeline
Generic

GISMITHA GOPAL

Coimbatore

Summary

  • Software Testing Professional with 3 years of experience in Software Testing / Manual Testing / API Testing / Performance Testing
  • Experience in testing of web-based and mobile applications
  • Experience in Test management tools like JIRA and Azure DevOps
  • Good understanding about SDLC and STLC
  • Worked in Agile methodologies
  • Worked on Analysis of Requirements, preparation of Test scenarios and Test plan
  • Strong expertise in preparation of Test scenarios and Test Cases
  • Complete understanding of QA methodologies
  • Expertise and experience in performing different kinds of testing like functional testing, Component testing, System testing and Regression testing for web applications and their enhancements along with bug tracking
  • Participated in QA meetings to ensure quality of deliverables in all phases of testing
  • Experience in API Testing
  • Knowledge in performance testing
  • Experience in Database testing SQL queries
  • Effective quality professional bringing proven success in driving continuous improvement initiatives in Quality Engineer roles. Focused and diligent with commitment to fostering corporate mission. Consistently acknowledged for implementing actionable initiative to reduce error rates and optimize company processes.
  • Results-oriented QA Engineer polished in developing quality improvement plans and monitoring employee performance to cultivate adherence to company standards. Focused and driven with aptitude for process improvement. Dedicated to going above and beyond to mitigate risk and improve quality.

Overview

3
3
years of professional experience

Work History

QA Engineer

SPAN Technology Services
08.2023 - Current
    • Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
    • Enhanced software quality by developing and implementing comprehensive testing strategies.
    • Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
    • Reduced product defect rates by creating robust test cases and meticulously executing them.
    • Contributed to successful product launches through meticulous end-to-end testing of applications.
    • Collaborated with developers to identify and resolve software issues, leading to higher product reliability.
    • Increased customer satisfaction by diligently identifying and reporting bugs for prompt resolution.
    • Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on the end-user experience.
    • Enhanced product quality by designing and implementing comprehensive QA testing procedures.
    • Led cross-functional team meetings to ensure alignment on quality standards and project timelines, fostering collaborative work environment.
    • Initiated peer review process for test cases and scripts, improving test accuracy and completeness.
    • Automated performance testing scenarios to ensure software scalability under high-load conditions.
    • Enhanced security testing protocols, mitigating potential vulnerabilities in software releases.
    • Ensured compliance with industry standards and regulations, maintaining company's reputation for quality and reliability.
    • Coordinated with customer support teams to understand user complaints and prioritize testing efforts accordingly.
    • Developed custom QA automation tools, reducing manual testing time and increasing test coverage.
    • Provided detailed QA reports to stakeholders, facilitating informed decision-making.
    • Reduced product release delays by implementing continuous integration and continuous delivery pipelines for faster feedback loops.
    • Improved user satisfaction with rigorous usability testing and feedback implementation.
    • Streamlined defect tracking process, significantly reducing time to resolution.
    • Trained junior QA engineers in best practices and cutting-edge testing technologies, enhancing team capabilities.
    • Contributed to development of company-wide QA strategy, aligning testing processes with business goals.
    • Facilitated knowledge sharing sessions on latest QA tools and techniques, keeping team up-to-date.
    • Contributed to root cause analysis to determine core reason for failures and errors.
    • Developed action plan for company certification using ISO 9000 standard knowledge.
    • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
    • Kept scripts and test cases updated with current requirements.
    • Documented testing procedures for developers and future testing use.
    • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
    • Completed pre-implementation testing for new system modifications to assess potential impacts.

Test Engineer

Indium software
07.2021 - 07.2023
  • Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
  • Tracked test reports and failures determined by root cause data trends.
  • Optimized regression testing efforts through continuous improvement of test cases and methodologies.
  • Reviewed, evaluated, and identified requirements for testability.
  • Reduced product defects by performing thorough root cause analysis and implementing corrective actions.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
  • Collaborated with development teams to identify, reproduce, and resolve software issues promptly.
  • Contributed to cross-functional teams, ensuring timely delivery of high-quality products.
  • Participated in agile development practices to accelerate product iterations and improve overall quality assurance measures.
  • Streamlined bug reporting processes for faster resolution times and better communication between departments.
  • Designed test cases to validate complex system integrations, ensuring seamless operation across diverse platforms.
  • Optimized test coverage by prioritizing test cases based on risk and impact, ensuring critical areas were thoroughly vetted.

Education

Master of Science in System Software (Integrated 5 Years Course) - Computer Science

Sri Krishna Arts And Science College, Bharathiyar University
Coimbatore
04.2021

Skills

  • Manual Testing
  • API Testing
  • Performance Testing
  • Test Planning and Execution
  • Defect Management and Tracking
  • Agile Methodologies
  • Software development life cycle
  • Automation testing
  • Team Leadership
  • Root Cause Analysis
  • Configuration and Troubleshooting
  • Multitasking and Organization
  • Scrum Methodology

Accomplishments

  • Awarded as "Raising Star" in Indium Software
  • Achieved "Spot Award" thrice in Indium Software
  • Awarded as "SPAN Super Star" in SPAN Technology Services

Tools worked on

  • Postman (API Testing)
  • Jira (Test case and defect tracking)
  • Azure DevOps (Test case and defect tracking)
  • Microsoft SQL Server Studio (Database Testing)
  • Browser stack (Mobile app testing)
  • JMeter (Performance Testing)
  • BlazeMeter (Performance Recording)

Timeline

QA Engineer

SPAN Technology Services
08.2023 - Current

Test Engineer

Indium software
07.2021 - 07.2023

Master of Science in System Software (Integrated 5 Years Course) - Computer Science

Sri Krishna Arts And Science College, Bharathiyar University
GISMITHA GOPAL