Gitanjalee Konwar
Mumbai
Summary
With over 8+ years of industry experience primarily guiding global clients in IT Strategy, Digital Business and Transformation, IT Operating Model, Sourcing Strategy, Procurement-Vendor Selection & Evaluation and Vendor Management. Expertise in designing and developing IT Strategy and Strategic Roadmaps aligned with client’s business objectives and operating model. Experienced in preparing Future State Capability Roadmaps and Operational Procedures enabling organizations to effectively build upon Digital Capabilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Technology Strategy Consultant
Accenture Strategy
11.2021 - 01.2024
- Defined and planned Technology Operating Model Transformation
- Prepared governance model containing structure, key responsibilities, objectives and cadence
- Developed target IT org containing structure and conducted IT skill assessment to aid operationalization of target operating model
- Assessed current state and defined guiding principles for target IT operating model
- Assessed current state IT capability maturity and identified gaps
- Assessed existing roles and responsibilities, and cadence meeting for governance model
- Analyzed existing IT Service portfolio, to understand current state services
- Conducted assessment and mapping of current IT Organization structure to the level of functional units and roles
- Reviewed the client’s current IT Strategy (Enterprise Architecture, IT Operating Model) and Governance Structure
- Identified changes required to the IT Strategy and Governance Model based on business strategy change or any other applicable factors
- Updated the IT Strategy (Enterprise Architecture, IT Operating Model) based on the identified changes accordingly
- Refreshed IT Strategy and helped setup Design Authority & Program Governance for the identified IT initiatives in the roadmap
Associate Consultant
Gartner Consulting
04.2021 - 11.2021
- Developed a service delivery playbook to digitally optimize core business functions
- Assist in transitioning to a service-optimized IT operating model and achieve accelerated digital transformation
- Define key metrics and targets to enable and move towards the client’s 2030 strategy
- Facilitate and periodically lead vice chair meetings to review and suggest recommendations
Research Consultant
Gartner Consulting
06.2019 - 03.2021
- Conducted a full Market Price Assessment (MPA) for the current IT outsourcing agreement
- Assisted Client with a huge opportunity to restructure/reorient/realign/reimagine IT to better meet its needs and more efficiently make spending decisions
- Support building optimized organizations in terms of maximizing the value from the evolving Vendor Ecosystem and Digital Transformations through a well-crafted RFP
- Assist supplier contract negotiations, including developing and writing supplier contract documents and terms and conditions
Senior Systems Engineer
Infosys Limited
07.2014 - 08.2017
- Supported critical applications of Client’s IT infrastructure round the clock thus helping depot employees from all over the world to seamlessly transfer consignments from one location to another
- Responsible for designing innovative business improvement ideas and implement them, helping client to save resource, time and money
- Created an automation tool in C# for resolving redundant E-Invoicing error and invoice processing alerts solving more than 200 incidents per month saving more than 100-man hours and helping Infosys build a trust amongst the leaders of the client for their vision towards an automotive future
Education
Post Graduate Diploma - Global Business Operations
Sri Ram College of Commerce
01.2019
Bachelor of Engineering - Electronics and Instrumentation
Hindustan University
01.2014
Skills
- ITIL 4 Foundation Level Certified
- Prince2 Agile Foundation & Practitioner
- IT Strategy
- IT Operating Model
- Strategic Sourcing
- Vendor Evaluation & Selection
- Strategic Planning
- Digital Transformation
- MS Excel
- MS PowerPoint
- Transition Management
- MS Project
Certification
Logistics L1 & L2 certification in Infosys for problem successful identification & solving
Accomplishments
- Champions of the Quarter, Accenture Strategy, 03/01/23, Awarded for going above & beyond which led to outstanding contribution towards the project & practice.
- Spot Award, Gartner, 05/01/20, Awarded for excellent contribution and performance in winning a billion-dollar deal.
- Performer of the month, Infosys, 03/01/17, Awarded for excellent contribution to the unit and also received Insta Award.
Timeline
Technology Strategy Consultant
Accenture Strategy
11.2021 - 01.2024
Associate Consultant
Gartner Consulting
04.2021 - 11.2021
Research Consultant
Gartner Consulting
06.2019 - 03.2021
Senior Systems Engineer
Infosys Limited
07.2014 - 08.2017
Bachelor of Engineering - Electronics and Instrumentation
Hindustan University
Post Graduate Diploma - Global Business Operations
Sri Ram College of Commerce
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