Gitanjali
Gurgaon
Overview
7
7
years of professional experience
6
6
Certifications
Work History
Platform & Agile DevOps Engineer
Expedia Group
Gurgaon
10.2022 - Current
- Engineered Atlassian, Rovo, and Glean workflows to automate enterprise administrative and support tasks.
- Developed Python scripts via GitHub Actions for API-driven governance, license cleanup, and permission audits.
- Provisioned AWS (Oracle Linux 8 EC2, ALB, RDS) environments using CloudFormation, and managed Chef cookbooks.
- Executed AMI rotations, vulnerability patching on EC2 Linux environment, and encrypted CloudWatch-to-S3 logging pipelines.
- Led application upgrades and production releases via structured change management and NOC coordination.
- Executed Jira/Confluence Data Center to Cloud migration, ensuring plugin parity, and providing HyperCare.
- Built Catchpoint (Playwright) and EMF monitoring to detect latency and maintain 99.9% availability.
- Validated platform resilience by executing end-to-end RDS disaster recovery workflows; utilized CloudFormation to provision mirrored EC2 stacks, and verified cross-environment data consistency.
- Authored technical documentation, demos, and KBAs to drive post-migration user adoption.
Senior Systems Engineer | Associate Consultant
Infosys Ltd
Chandigarh
08.2018 - 10.2022
- Resolved partner and customer analytics data issues using SQL for validation and querying.
- Served as an SME for large-scale data migrations from legacy SharePoint 2010/2013 to SharePoint Online.
- Delivered strategic roadmaps, 30+ templates, and 70+ briefing calls across global migration workstreams.
- Managed end-to-end incident lifecycles, KBAs, and Change Requests within ServiceNow.
- Facilitated Jira-based sprint execution, backlog grooming, and retrospectives in Scrum environments.
- Orchestrated DR exercises with I&O teams to mitigate outages for SAP Concur operations.
Education
B.E. (CSE) -
Chitkara School of Engineering And Technology
Himachal Pradesh, IN05-2018
Skills
- Agentic AI and automation: Atlassian Rovo, Glean, GitHub Actions, Atlassian Forge
- Programming & Data Querying: Python, SQL, Data Manipulation, Data Validation, REST APIs
- Cloud and infrastructure: AWS (EC2, RDS, S3), CloudFormation, Chef (Cookbooks), SSL/TLS
- Observability & reliability: Catchpoint, AWS CloudWatch
- Security and compliance: vulnerability patching and remediation, disaster recovery
- Enterprise platforms: Jira (Cloud/DC), Confluence, Jira Service Management, SharePoint Online, and ServiceNow
- Development methodology: Agile, Scrum, CI/CD, release management
Certification
Atlassian Forge Fundamentals
Accomplishments
Travel Awards (2025) - Recognized for exceptional impact during Atlassian Cloud migration, and consistent high performance across platform operations.
Timeline
Platform & Agile DevOps Engineer
Expedia Group
10.2022 - Current
Senior Systems Engineer | Associate Consultant
Infosys Ltd
08.2018 - 10.2022
B.E. (CSE) -
Chitkara School of Engineering And Technology