G. Kama Raju

Strategically plan and manage logistics, warehouse, transportation and customer services
Direct, optimize and coordinate full order cycle
Liaise and negotiate with suppliers, manufacturers, retailers and consumers
Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
Arrange warehouse, catalog goods, plan routes and process shipments
Resolve any arising problems or complaints
Supervise, coach and train warehouse workforce
Meet cost, productivity, accuracy and timeliness targets
Maintain metrics and analyze data to assess performance and implement improvements
Comply with laws, regulations and ISO requirements

• Managing entire warehouse Operations and adhering to metrics
• Implementing 100% process compliance as per company norms
• Team management, managing process excellence, 5s, external audits
• Managing a team of more than 35 staff
• Handling of inventory with more than 20k SKU’s
• Implemented Lean activities in DC for smooth operations
• Proper planning of manpower for different functions in DC as per annual operating plan
• Responsible for developing systematic processes and exception-based tools to deliver reliable product supply results as measured by fill rates, inventory levels and waste
• Coaching and developing existing employees by supporting problem resolutions and decision making and all inventory processes per standard operating procedures
• Dispatch of materials as per last processing time to last mile Centre
• Handling Customer complaints, resolution on time.

• Operations (FMCG, Large & Small Appliances, Stellar value chain is one of the largest consumer supply-chain company in India
• It is currently operating Distribution Centers, Fulfilment canters and Transportation facilities
• Lunching and scale up new facilities
• Handling multiple warehouses (Large, Grocery and Cross dock facilities)
• Managing entire warehouse operations from efficient receipt, inventory management to fulfilment
• Responsible for developing systematic processes and exception-based tools to deliver reliable product supply results as measured by fill rates, inventory levels
• Ensure optimum capacity utilization of warehouse by planning of best fit lay outs for Inventory
• Drove efficiency and optimized inventory control procedures to lead time and maximize profits
• Forecasted supply and demand requirements to ensure stock availability
• Coaching and developing existing employees by supporting problem resolutions and decision making and all inventory processes per standard operating procedures
• Translating corporate goals into functional and individual goals
• Monitoring and controlling expenses and budgets

• (FMCG, Large & Small Appliances, Handled the responsibilities of receiving goods, processing documentation, storing deliveries at warehouse, tracking as well as distributing materials
• Support demand planning and complexity management activities
• Worked with cross-functional teams to provide timely replenishment and planning actions/insights for all turn business, promotions, and seasons
• Dispatch of materials as per last processing time to last mile Centre
• Communicating with Line Haul team for proper placing of vehicles
• Product dispatch as per the customer promise date without disturbing the KPI & matrix
• Accountable to provide focus and integration of data throughout the order fulfilment process
• Implemented Lean activities in DC for smooth operations
• Proper planning of manpower for different functions in DC as per annual operating plan
• Responsible for developing systematic processes and exception-based tools to deliver reliable product supply results as measured by fill rates, inventory levels and waste
• Screened, hired, trained staff, evaluated employee performance, and recommend and initiated promotions, transfers, and disciplinary action for warehouse personnel.

• Part of corporate strategy Team of Mr
• Jawed Habib a renowned hair expert of India
• Monitoring and look after M-O-M revenue generation through 100 franchise outlets of Jawed Habib
• Taking care of APT operations, analyzing the locality & financial capability of the franchise while approving new store
• Primarily responsible for overall growth of revenue through royalty & Franchise Renewal fees
• Understanding the operational issues faced by the franchisees & providing right solutions
• Analyze the trend of overall growth of royalty & renewal fees
• Looking after the management account of the company on monthly basis and advice the management for systematic improvisation of business
• Liaison with over 100-unit franchises & a master franchisee on regular for smooth functioning of operations
• Resolution of complaints/disputes each & every franchise on specific issues by undertaking meeting with respective department
• Initiate, formulate & implement new business ideas and strategic tie-ups
• Converting leads to sales for franchise setup across the territory and scrutinizing

• Led start up and Re-launch of Heritage store Bhupali
• Exceeded sales and profit goals up by 6% and 8% respectively, from first year of launch
• Tied for first place among 40 stores lowest shrink in the region in 2014 and earned rank 2 in consecutive months March, April, May and June in 2014
• Awarded Best Manager of March, April, May and June in 2014 as a result of superior sales, profit and customer satisfaction results
• Excelled in building and motivating management and hourly team and developed many entry level associates to leadership position
• Working the visual team to manage displays within the store
• Recruiting the right people with the right behavior in to the right jobs and ensuring they are given access to the right training
• Managing the store profit and loss within the budget
• Getting feedback and capturing data from customers.

• Handling complete retail store operations and store sales and customer Services
• As a Store Manager has to Monitor Both Life Style Products & Agri Products like FMCG food & non-food, foot wear, Apparels, consumer durables, household products, fertilisers, pesticides & other new business
• Conducting new Product Awareness Programs
• Maintains a Database of Potential Customers and initiates regular follow up
• Gathering customer feedback and acting on it and reporting to Head Office on weekly basis
• Ensuring zero complaint position on Daily Basis
• Managing the Inventory of the store
• Responsible for Profit & Loss of the Store
• Responsible for Internal Audit of Stock Movement
• Coordination with warehouse Department
• Responsible for Accounting
• Safety of store assets
• Responsible for the discipline, training and motivation of sales team
• Preparation of Documents like Stock Registers, Petty Cash Registers, Cashbook, Debit Vouchers, Delivery Orders, GRN and ABC forms.