Business professional with deep understanding of business coordination and administrative excellence. Demonstrated strong organizational and communication skills to support team objectives. Brings positive attitude and commitment to continuous learning and growth. Eager to contribute to team success and further develop professional skills. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Business Coordinator
I CONNECT Employment Solutions
06.2017 - Current
Conduct job analysis to understand the requirements and responsibilities of the role.
Create detailed job descriptions and specifications.
Utilize various channels to source potential candidates, including job boards, social media, employee referrals, and recruitment agencies.
Develop and maintain a pipeline of qualified candidates.
Review resumes and cover letters to shortlist candidates.
Conduct initial phone or video screenings.
Schedule and coordinate interviews with hiring managers and relevant stakeholders.
Administer and evaluate pre-employment assessments, if applicable.
Ensure a positive candidate experience throughout the recruitment process.
Provide timely feedback to candidates regarding their application status.
Work closely with hiring managers to understand their needs and preferences.
Assist in defining selection criteria and interview questions.
Facilitate decision-making meetings to evaluate and select candidates.
Prepare and extend job offers to selected candidates.
Negotiate offer terms and ensure candidates have a clear understanding of the offer details.
Ensure compliance with employment laws and regulations.
Maintain accurate and organized records of all recruitment activities.
Provide regular reports and analytics on recruitment metrics and effectiveness.
Main contractor for Singapore's largest Telecom provider SingTel.
Coordinating with SingTel employees to get the approval from the Building Management of those who request for telecom services.
Prepare cable drawings running through the building to the Customer's Unit.
Preparing cheques for those that needs deposit for the work done by the Contractors.
Submission of PTW(Permit to Work)forms to the corresponding Building Management for approval.
Regular follow up with the Building Management team for the approval and scheduling work as per the approval.
Contacting the requester for the work schedule up on approval.
Arrange workers giving them the schedule and confirm work up on completion.
Confirming job completion after supervision and retrieve cheques from the Building Management if no damage is done during the installation works.
Updating database with details of Building Management contacts, PTW's required, cheques submission etc.
Monitoring and topping up of under ground cables to the junction box to be performed.
Giving daily and weekly report on pending jobs and jobs completed.
Admin Coordinator
PEH AIK Contractor Pte. Ltd.
08.2014 - 03.2015
Job profile includes filing the documents to the appropriate project files.
Maintenance of files with up dated information.
Modify the changes in risk assessment according to the project database.
Arrange and confirm SOC(Safety Orientation Class)for new employees.
Monitoring workers details on passport expiry, Work permit expiry etc and inform the manager in advance.
Prepare quotation for each project and send in the quotations to the Clients for approval.
Any other admin duties to be performed that comes from the accounts and the purchasing department.
Stock Control and Merchandise Planner
Tesco Hindustan Service Centre
05.2011 - 04.2014
The process involved placing orders, procuring and maintaining a standard stock cover for the ordered products in DC's in Poland.
Tracking and monitoring deliveries from suppliers.
Communication with the local buyers so as to be constantly up dated with changes in logistics or EAN information of products.
Over-stock situations were required to be controlled by either including the min promotion lists so that stock could be centrally pushed to stores or ensuring that regular orders were not placed to prevent excess stock in DC.
Ordering for promotions on a weekly basis and monitoring their arrival at DC.
Checking with the push orders team whether stock for promotion was pushed to stores so there is 100% availability.
Maintaining supplier lead-time while ordering.
Make certain that availability in DC is not less than 95%.
Involved in various improvements for the process such as technical developments, headed various presentations regarding the process, and created standard procedures for the team.
Senior Procurement Specialist
IBM India Private Ltd
08.2008 - 05.2011
Review shopping carts.
Vendor management and setup, requisitions and goods receipts.
Enquiry Send to the Party & Quotation Analysis is done.
Updating the vendor data base (SFD Cleansing).
Elevate the vendors to the Email output (Communication method).
Work efficiently with requester/client for additional information or any questions.
Determine Source from Sourcing provided Master File.
Procurement of low dollar purchases services.
Price and delivery Confirmation.
Purchase Order receipt Confirmation.
Knowledge of all client specific processes and procedures.
Complete Customer requests to empanel new suppliers.
Inter face with clients and suppliers on supplier and payment issues in liaison with tactical commodity manager and Accounts Payable team.
Maintain all relevant supplier documentation.
Resolve blocked invoices.
Expedite emergency orders and follow upon deliveries.
Education
BCA - undefined
R.V Institute of Management
Bangalore
01.2005 - 04.2008
higher secondary - undefined
GRG Matriculation Higher Sec School
Coimbatore
SSLC - undefined
GRG Matriculation Higher Sec School
Coimbatore
Skills
Operations management
Domain Knowledge
Sourcing & Procurement: Knowledge in Sourcing & Procurement process which includes Vendor selection for negotiation(Non Preferred Vendor) and process the order. Provide the delivery status to Clients.
Procure to Pay (Accounts Payables): Knowledge in process of Procure to payment; it includes Purchase Order processing to Delivery, Vendor data management, Vendor data modification & vendor payment process.
Service Excellence: Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
Retail knowledge: Handle different category suppliers and TPN's and order stock regularly to avoid zero stock. Order food and non-food category based on releases and promotional quantities.
Worked in SAP tool, Ariba, MSExcel and GOLD
Achievements And Activities
Performed weekly on call meeting with Clients and have proven records of resolving issues.
Received appreciation from Client (Senior Manager), Project Lead, Project Manager and Reporting Manager.
Have been a mentor and trained new joinees on work and conducted tests.
Been a member of the committee and conducted games as part of entertainment, arranged team outing and taken responsibilities in festival decorations and birthday celebrations.
CALL CENTER REPRESENTATIVE (SALES AGENT) at CONNECT-6 NORTH YORK/ CURRENT EMPLOYMENTCALL CENTER REPRESENTATIVE (SALES AGENT) at CONNECT-6 NORTH YORK/ CURRENT EMPLOYMENT
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