Glenda Horning
Indianapolis
Summary
Versatile and dynamic, having enriched Childcare as a Daycare Owner/Operator with exceptional organizational skills and a knack for problem-solving. Achieved increased parent satisfaction through innovative event planning and effective communication. Demonstrates a strong ability to multitask and maintain attention to detail, ensuring high standards of safety and care.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Daycare Owner/Operator
Childcare
06.2021 - Current
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
- Optimized facility space usage by designing creative layouts that maximized play areas while ensuring safety standards were met or exceeded.
- Monitored physical and emotional health of children, taking appropriate action when concerns arose.
- Managed daily operations, ensuring clean and organized environment conducive to learning and play.
- Improved parent satisfaction with open and consistent communication channels.
- Resolved conflicts among children with empathy and effective problem-solving techniques.
- Fostered positive and inclusive atmosphere, promoting diversity and respect among children and staff.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Ensured cleanliness, effectively disinfecting all equipment used in production areas.
Cleaner
Dianne
01.2020 - 04.2021
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
- Demonstrated strong attention to detail, ensuring all surfaces were thoroughly cleaned and sanitized according to industry standards.
- Provided exceptional customer service, addressing tenant inquiries or concerns with professionalism and empathy.
Personal Assistant
Motorama
04.2019 - 10.2019
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Displayed absolute discretion at handling confidential information.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted in establishing a welcoming environment for customers by ensuring all vehicles were well-stocked with promotional materials and information packets.
- Ensured compliance with local regulations by adhering to parking requirements and proper display permits at all times.
- Expedited delivery process by preparing sold vehicles for customer pick-up, including final detailing and paperwork organization.
- Streamlined communication between sales staff and customers by providing accurate updates on vehicle availability status.
- Improved customer satisfaction by efficiently organizing and maintaining the car lot, ensuring vehicles were clean and presentable.
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.
- Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning windows when necessary.
- Parked and retrieved cars according to customer needs.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service by addressing inquiries related to payments processing; resolved issues promptly to ensure client satisfaction.
- Managed high-volume transaction processing, ensuring accurate and timely completion of daily tasks.
Education
Ben Davis
Indianapolis, IN03.2016
Skills
- Parent communication
- Nutrition planning
- Special needs care
- Activity coordination
- Parent engagement
- Infant and toddler care
- Event planning
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Self motivation
Timeline
Daycare Owner/Operator
Childcare
06.2021 - Current
Cleaner
Dianne
01.2020 - 04.2021
Personal Assistant
Motorama
04.2019 - 10.2019
Ben Davis
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