Microsoft
Gloria Martin
People Experience Leader
Hyderabad
Summary
Experienced professional with 6+ years of success in strategic and operational leadership for people-related matters. Ensures a positive and inclusive culture. Skilled in identifying risks, issues, trends, and improvement opportunities driving transformative change across business verticals. Proficient in attracting top talent through integrated compensation, benefits, rewards, and recognition structures for effective employee retention and motivation.
Overview
6
6
years of professional experience
4
4
Languages
49
49
years of post-secondary education
1
1
Certificate
Work History
Administration and HR Head
Techolution
09.2023 - Current
- Oversee and heading all aspects of the administration and human resources functions and operations
- Streamline administrative processes, resulting in a 20% increase in overall efficiency
- Implement cost-effective measures, leading to a 15% reduction in operational expenses
- Collaborate with department heads to align Administration and HR strategies with organizational goals
- Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives.
- Established strong relationships with key stakeholders to ensure alignment of HR goals with business objectives.
People Experience Leader
Techolution
03.2023 - 09.2023
- Manage and oversee the end-to-end HR operations (India, Singapore, Indonesia, Africa, USA) including - onboarding programs, contract and legal, employee relations, trainings, compensation, policy implementation, performance evaluation, managing team, DEI and Exit process. Directed HR operations across multi-regional teams, ensuring consistent standards while adapting to local legal and cultural requirements.
- Build Strategic HR Planning: Implemented and integrated HR transformation initiatives, driving change management processes that supported and driving a 20% increase in workforce productivity.
- Created and updated HR policies, ensuring 100% compliance with local and global labor laws
- Manage Human Resource Management (HRIS) and production of necessary reports for critical analyses of the HR function
- Budget Management: Handle the HR annual budget, managed 50% cost cutting in span of 2 Quarters and still ensuring cost-effectiveness in HR operations
- Designed and facilitated onboarding processes that achieved higher retention rates and quicker integration of new hires.
- Developed milestone-based onboarding and training programs tailored to diverse employee needs.
- Revamped performance management frameworks, aligning them with organizational goals and creating clear career progression paths for employees.
- Led succession planning efforts and resource allocation by identifying and nurturing high-potential talent for critical leadership roles.
- Provide guidance on performance improvement plans and career development
- Leveraged HR analytics and dashboards to identify trends and provide strategic recommendations to leadership, improving talent management and workforce planning.
- Identifying training needs and Built milestone training programs and facilitate training sessions on topics such as leadership, diversity, and compliance
- Employee Engagement and Wellness: Launched wellness programs that increased employee satisfaction by 20%, measured through annual surveys.
- Introduced performance systems with clear goal-setting and feedback mechanisms, improving employee engagement scores by 15%.
- Successfully led financial and HR ISO audits, maintaining operational excellence and addressing compliance gaps effectively.
- Spearheaded DEI initiatives, creating inclusive policies and fostering an equitable workplace culture.
- Developed talent acquisition strategies, building a robust talent pipeline that reduced time-to-hire by 25% and increased offer acceptance rates by 15%.Leveraged AI technologies to automate HR functions, including recruitment workflows, onboarding, and performance tracking.
HR Manager
Sennovate
09.2020 - 03.2023
- Talent Management: Leading Workforce Planning, understanding the talent needs and defining the skill sets required to achieve the objective/Goal
- Built and maintained a robust talent pipeline for critical roles, utilizing predictive analytics to improve hiring accuracy by 18%.
- Developed and optimized compensation structures, achieving a 15% cost-saving while maintaining competitive benefits.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Designed and executed employee engagement surveys, using actionable insights (HRIS Tools) to improve morale and retention rates.
- Managed end-to-end HR operations, including onboarding, payroll, compliance, employee relations, and exit processes across multiple regions.
- Designed career progression frameworks and developed robust feedback mechanism and guidance on performance improvement plans.
- Works on two-way discussion on regular intervals and open and supportive feedback on progress towards objectives
- Manage boosting overall organizational performance by creating appropriate performance-oriented work culture through multiple reward structures
- Organizational Policies, Compliances and Compensation: Built policies, processes, Handbook, PMS framework, RNR, incentive structure from scratch
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Stakeholder Management: Bridge management and employee relations by addressing demands, grievances or other issues
- Identifying potential solutions to address different case types and propose appropriate next steps as the subject matter expert
- Partner with cross-functional team members on the creation and implementation of company-wide programs to help train, retain, and reward top talent
- Conducted Quarterly and Annual Summits to review reports and presentations
- Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
People and Culture Executive
World Vision India
08.2019 - 09.2020
- Company Overview: HR - Executive exclusively for World Vision India, JEET Project (Joint Efforts to Eliminate TB) funded by The Global Fund (The Global Fund against AIDS, TB, Malaria) through 2 Principal Recipient organizations, namely Clinton Health Access Initiative (CHAI - Under William J Clinton Foundation) and CHRI -PATH (Centre for Health Research and Innovation)
- The project locations for operations are Rajasthan (4 Suburbs), Chennai, Assam (2 suburbs), Bihar (5 suburbs) and 4 suburbs of Mumbai
- Handled end to end Recruitment and Onboarding - Sourcing, coordinating for advertisements, organize interviews, Post interview process follow up & Preparing Offer letters
- Cut down the TAT time from 15 days to 8 days for entire recruitment process
- Managed Forecasting of Workforce and Planning for Sourcing
- Dealing with staff issues if any for early re address in coordination with P&C Business Partner for Special projects
- Liaise with internal stakeholders, finalize selection, appointment of staff, issue appointment letters
- Maintaining Business Engagement with Stakeholders and Directors
- Adverts with external stake holders for recruitment process and selection
- Represent P&C in all the interview panels and handling post interview process (reference/background checks Regret letters, salary fixation)
- Maintaining all the data and files
- Handled Audit
- HR - Executive exclusively for World Vision India, JEET Project (Joint Efforts to Eliminate TB) funded by The Global Fund (The Global Fund against AIDS, TB, Malaria) through 2 Principal Recipient organizations, namely Clinton Health Access Initiative (CHAI - Under William J Clinton Foundation) and CHRI -PATH (Centre for Health Research and Innovation)
- The project locations for operations are Rajasthan (4 Suburbs), Chennai, Assam (2 suburbs), Bihar (5 suburbs) and 4 suburbs of Mumbai
HR Management Trainee
Sambhawna Natya Manch
06.2016 - 04.2017
- Recruitment and Onboarding: Assist in the recruitment process by posting job openings, screening resumes, and coordinating interviews
- Support the onboarding process for new hires, including paperwork, orientation, and introduction to company policies
- Employee Relations: Assist in maintaining positive employee relations by addressing queries and concerns
- Participate in employee engagement initiatives, such as organizing team-building activities or events
- HR Administration: Support day-to-day HR administrative tasks, including maintaining employee records and files
- Assist in the development and implementation of HR policies and procedures
- Training and Development: Coordinate training sessions and workshops for employees
- Assist in identifying training needs and creating development plans for employees
- Conducting workshop and organizing events
Education
Master of Arts - Human Resource Management
Bishop Heber College
Tamilnadu 04.2001 - 01.2019
Counseling Psychology
Bishop Heber College
Tamilnadu 04.2001 - 01.2018
Bachelor's in Pharmacy - Pharmacy
Abdul Kalam University
Delhi NCR 04.2001 - 01.2016
Skills
Leadership
Change Management & HR Transformation
Strategic Workforce Planning
Total Rewards Strategy & Employee Motivation
Strategic Workforce Planning
Compensation and Benefits Administration
Conflict Resolution
Talent Acquisition and Talent Management
Certification
Certified Compensation Professional (CCP) - WorldatWork.
Accomplishments
Projects Accomplished
- Hackathons
Designed a platform encouraging creative problem-solving and showcasing participants' skills to attract top talent and enhance hiring initiatives. - AIfication of HR and Administration
Pioneered the integration of AI technologies in HR and Administration to drive efficiency, enhance decision-making, and optimize operational effectiveness. - ACE Milestone Project Established Achievable, Collaborative, and Efficient (ACE) milestones to foster continuous improvement and streamline workflows for higher performance.
- Sennovate University Spearheaded a strategic training program to elevate workforce skills, fostering innovation and organizational growth.
- New Hire Onboarding (NHO) Program
Revamped the onboarding process using technology, reducing timelines, increasing satisfaction, and boosting retention rates. - Project Resource Ownership & GCP Consumption Reporting
Implemented success ownership plans with critical resource allocation and monitored GCP consumption to ensure optimized operational spending.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
HybridImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPersonal development programsQuote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Software
Gsuite
PowerBi
Tableau
Canva
Chatgpt
Claude
SPSS
HRIS
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Spanish
Beginner (A1)
Interests
Playing Instruments
Stage shows
Anchoring
Reading
Timeline
Certified Compensation Professional (CCP) - WorldatWork.
01-2025
Administration and HR Head
Techolution
09.2023 - Current
People Experience Leader
Techolution
03.2023 - 09.2023
HR Manager
Sennovate
09.2020 - 03.2023
People and Culture Executive
World Vision India
08.2019 - 09.2020
HR Management Trainee
Sambhawna Natya Manch
06.2016 - 04.2017
Master of Arts - Human Resource Management
Bishop Heber College
04.2001 - 01.2019
Counseling Psychology
Bishop Heber College
04.2001 - 01.2018
Bachelor's in Pharmacy - Pharmacy
Abdul Kalam University
04.2001 - 01.2016