GLORIA RAVIKUMAR
CABIN CREW
Navi Mumbai
Summary
Seeking a position as cabin crew in a reputed and well-renowned airline to deliver the best hospitality skills and serve customers.
Developed exceptional communication, conflict resolution, and multitasking skills in customer-centric environment. Excel in providing top-tier service and managing diverse tasks efficiently. Seeking to transition into new company, leveraging transferrable skills to deliver high-quality results.
Overview
2
2
years of professional experience
4
4
Languages
Work History
CABIN CREW
AIR INDIA EXPRESS
12.2024 - Current
- Trained on Airbus A320 and Boeing 737
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
CABIN CREW
AIR INDIA
08.2023 - 12.2024
- Trained on Airbus A320/A321 neo & ceo
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
Education
SECONDARY -
ATOMIC ENERGY CENTRAL SCHOOL
INTERMEDIATE - undefined
SHIRAVNE VIDHYALE COLLEGE OF SCIENCE AND COMMERCE
DIPLOMA - AVIATION, HOSPITALITY MANAGEMENT, TRAVEL, AND CUSTOMER SERVICE
FRANKFINN INSTITUTE OF AIR HOSTESS TRAINING
Skills
- Flexible problem-solving
- Empathetic
- Professionalism and Responsibility
Cultural sensitivity
Passenger assistance
Conflict resolution skills
Discretion and confidentiality
Multilingual proficiency
Achievements And Awards
- State Level, Volleyball player
- Certified, Classical Bharatnatyam Dancer
- Co-author, Satrang (unique seven-colored anthology depicting seven emotions)
Timeline
CABIN CREW
AIR INDIA EXPRESS
12.2024 - Current
CABIN CREW
AIR INDIA
08.2023 - 12.2024
INTERMEDIATE - undefined
SHIRAVNE VIDHYALE COLLEGE OF SCIENCE AND COMMERCE
DIPLOMA - AVIATION, HOSPITALITY MANAGEMENT, TRAVEL, AND CUSTOMER SERVICE
FRANKFINN INSTITUTE OF AIR HOSTESS TRAINING
SECONDARY -
ATOMIC ENERGY CENTRAL SCHOOL
Similar Profiles
Apurva GourApurva Gour
Senior Manager, Flight Quality Assurance at Air Asia India (Air India Express)Senior Manager, Flight Quality Assurance at Air Asia India (Air India Express)
Syed EtheshamSyed Ethesham
Financial Accountant at Air India & Air India Express (GSA, Head office) Arabian TravelsFinancial Accountant at Air India & Air India Express (GSA, Head office) Arabian Travels
Sampurna MajiSampurna Maji
Cabin Crew at Air India ExpressCabin Crew at Air India Express
SUSHANT KUMARSUSHANT KUMAR
Sr Manager- CNOC Team at Reliance JioSr Manager- CNOC Team at Reliance Jio
Rishi KedareRishi Kedare
Associate Manager at Morningstar India Pvt. Ltd.Associate Manager at Morningstar India Pvt. Ltd.