Hi, I’m
GLORY RACHEL
SAI, COLONY
Summary
CARREER OBJECTIVE: Looking for a challenging, creative and responsible opportunity, explore strengths and potentials in a professional organization to meet employer’s expectations.
Overview
1
year of professional experience
4
Certifications
Work History
SutherlandHyderabad
Customer Service Associate
06.2022 - 10.2022
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and emails to answer questions about products and services.
Teletext Private Limited
Travel advisor/ operational executive
05.2021 - 03.2021
Job overview
- Meeting client’s expectations and plan a perfect holiday
- Planning the budget of the holiday for the client
- Identifying the errors in the booking in the backend
- Handlings calls, emails and chat.
Education
Ram Janki Mahavidyala
BBA
01.2019 - 1 2022
Valerian Grammar
High
HSC
St. Mary’s Centenary
Junior College
S.S.C
Skills
TECHNICAL SKILLSETWorking experience on applications like Top DogWorking experience on applications like TawktoMS OfficeMS ExcelMS PowerPoint
Inbound and outbound calling
Quality assurance
International sales support
Certification
Father’s name : Irudayaraj Emmanuel
Timeline
Customer Service Associate
Sutherland
06.2022 - 10.2022
Travel advisor/ operational executive
Teletext Private Limited
05.2021 - 03.2021
Ram Janki Mahavidyala
BBA
01.2019 - 1 2022
Valerian Grammar High
HSC
St. Mary’s Centenary Junior College
S.S.C
1 2017