G N RAKESH
Banglore,Karnataka
Summary
Objectives: To work with an organization where I can leverage my skills, work passionately, and create sustainable business value. I am looking for an appropriate position where my knowledge and skill will significantly contribute to the organization's corporate goal.
Overview
10
10
years of professional experience
Work History
Claim Coordinator
BD INDIA PVT LTD
02.2018 - Current
- Collect the claims every month from distributors
- Maintain the data in excel
- Check all documents are attached properly
- If any document missing, then follow up with the distributor directly over phone/email to get the document completed
- Check the price is sold at the same rate as given by the company
- In case any deduction happens to check with the concerned person and clear those payments to distributors
- Collect the NIL NOC from all the distributors.
Customer care executive
Meru Cabs
07.2014 - 06.2017
- Take the bookings
- Coordinate with drivers in case of cab got delayed to the customer
- Arrange the cabs in the non-cab availability areas
- Taking the escalation calls
- Take care of women’s safety alert calls
- Note: IN 2016 outstanding performer of the year.
Customer care executive
Serco India Pvt. Ltd
- Managing new customer calls
- Collect the details and match them with the database
- If matched all the details activate the SIM card, if not matched reject and informed to recheck the details with a representative.
Education
BBM (Bachelor of business management) -
RPA College
Skills
- Self-motivated & Self dependent
- Problem-solving abilities
- Good knowledge of
- Windows, Microsoft Office, Excel, and computer hardware
Timeline
Claim Coordinator
BD INDIA PVT LTD
02.2018 - Current
Customer care executive
Meru Cabs
07.2014 - 06.2017
Customer care executive
Serco India Pvt. Ltd
BBM (Bachelor of business management) -
RPA College