Gnana Manikandan Elangovan (PMP)
Chennai
Summary
Results-driven professional with 13+ years of experience leading global teams and managing project delivery. Oversees KPIs and SLAs to ensure service quality while supporting client engagement and budget control. Facilitates resource allocation and account management to optimise stakeholder value. Excels in fostering collaboration and communication across diverse teams.
Overview
2
2
Languages
1
1
Certification
10
10
years of professional experience
Work History
Senior Technical Leader
HCL Technologies
Chennai, India
09.2019 - Current
- Led cross-functional teams to deliver projects within budget and on time, enhancing client satisfaction and stakeholder value.
- Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution.
- Monitored service delivery, proactively intervening to resolve issues and maintain project momentum.
- Facilitated regular team meetings and stakeholder updates to ensure alignment and encourage collaborative problem-solving.
- Oversaw the development of project documentation, maintaining clear and accurate records throughout project lifecycles.
- Coordinated resource movements across teams to optimise resource allocation and enhance project efficiency., Facilitated onboarding processes for new team members, ensuring smooth integration., Coordinated staff rotation to ensure balanced workload across teams., Coordinated release schedules to align with project timelines and stakeholder expectations., CLient visit activities, Facilitated client engagements to gather feedback and align on project goals., Developed and managed budgeting processes for an account with over 800 resources., Internal auditing etc.
Technical Leader
HCL Technologies
Madurai, India
09.2019 - Current
- Managed team of 40+ employees globally, aligning efforts with project goals.
- Ensured achievement of KPIs and SLAs by conducting daily meetings focused on project requirements.
- Evaluated team performance regularly, providing constructive feedback and coaching for continuous improvement.
- Conducted risk assessments for technical projects, identifying potential issues and developing strategies for mitigation.
- Communicated effectively with all key stakeholders, including project teams, internal clients and external parties.
- Mentored junior staff, providing guidance on best practices and encouraging professional development within the technical team.
- Conducted remote desktop support sessions to diagnose and resolve user issues efficiently.
Subject Matter Expert
BNY Mellon
Chennai, India
08.2016 - 08.2019
- Provided expert advice on subject-specific issues to enhance organisational efficiency.
- Handled complex problems and issues by understanding root causes and implementing solutions.
- Facilitated training sessions for junior staff, improving their understanding and skills.
- Evaluated team performance regularly, providing constructive feedback and coaching for continuous improvement.
- Monitored staff performance and developed improvement plans.
Education
Bachelor of Science - BSC Visual COmmunication
The New College
Chennai, TN01-2008
Skills
- Project management
- Budget management
- Resource planning
- Requirements gathering
- Performance analysis
- Quality assurance
- Service delivery
- Service level agreement monitoring
- Agile expertise
- Waterfall methodology
- Cross-functional collaboration
- Stakeholder engagement
- Client engagement
- Effective communication
- Strategic thinking
Languages
English
Advanced
C1
Tamil
Advanced
C1
Certification
- PMP certified
- Certification Number : 3963226
Timeline
Senior Technical Leader
HCL Technologies
09.2019 - Current
Technical Leader
HCL Technologies
09.2019 - Current
Subject Matter Expert
BNY Mellon
08.2016 - 08.2019
Bachelor of Science - BSC Visual COmmunication
The New College