Gnanaprakash C
Logistics (process Expert)
Chennai
Summary
Professional in process optimization and operational efficiency, prepared to contribute effectively in new role. Proven track record in enhancing workflows and ensuring compliance with industry standards. Focused on team collaboration and achieving consistent results, adaptable to changing requirements. Key skills include process mapping and continuous improvement.
Overview
13
13
years of professional experience
2
2
Languages
Work History
AEL Data Services
Quality Executive
04.2013 - 11.2015
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written, which help me in proofreading, exceeding TAT.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Process Expert
Maersk Global Service Centre
08.2016 - Current
- Streamlined processes for increased productivity through the use of automation tools.
- Developed process documentation to maintain standardization and knowledge sharing among team members.
- Conducted regular audits of existing processes to ensure adherence to established procedures while identifying areas for potential improvement.
- Trained team members on new processes to ensure seamless adoption and maintain operational excellence.
- Implemented continuous improvement initiatives, resulting in reduced cycle times and improved quality metrics.
- Conducted root cause analysis to identify issues and develop corrective actions for process optimization.
- Collaborated with cross-functional teams to ensure consistent process execution.
- Gathered, documented, and modeled data to assess business trends.
- Successfully resolved global virtual monitor issues with the reducing tool-related issues and achieving 100% TAT performance team, in subsequent years through agile methodologies.
Education
High School Diploma - Logistics And Supply Chain Management
Madurai Kamaraj University
Madurai 04.2001 -
Bachelor of Arts - Corporate Secretaryship
St. Joseph's Arts And Science College
Chennai, India 04.2001 -
MBA - Business Analytics (Pursuing)
Anna University
Chennai, India 04.2001 -
Chartered Inst. of Logistics And Transportation - Logistics And Supply Chain Management
Exim Academy
Chennai 04.2001 -
Skills
Teamwork and collaboration
Workflow optimization
Excellent communication
Analytical thinking
Time management
Multitasking
Decision-making
Data analytics
Employee training
Continuous improvement
Process automation
Customer experience
Additional Information
- Familiar with end-to-end logistics operations, including order processing, dispatch coordination, delivery tracking, and closure in time-critical environments.
- Working knowledge of supply chain management, inventory control, and warehouse operations supporting seamless cargo flow.
- Experienced in coordinating with transporters, vendors, freight partners, and internal operations teams to ensure on-time and compliant deliveries.
- Comfortable working with MIS reports, Excel-based analysis, and operational data tracking to monitor logistics performance and service levels.
- Proven ability to manage high-volume shipments while meeting strict delivery timelines and customer commitments.
- Good understanding of logistics and shipping documentation, including invoices, delivery challans, shipment records, and compliance-related paperwork.
- Strong problem-solving and coordination skills to handle delays, shortages, exceptions, and operational disruptions effectively.
- Willing to work in rotational shifts and extended hours to support global logistics operations and time-zone requirements.
- Quick learner with a strong focus on process improvement, accuracy, safety, and operational excellence.
Timeline
Process Expert
Maersk Global Service Centre
08.2016 - Current
AEL Data Services
Quality Executive
04.2013 - 11.2015
High School Diploma - Logistics And Supply Chain Management
Madurai Kamaraj University
04.2001 -
Bachelor of Arts - Corporate Secretaryship
St. Joseph's Arts And Science College
04.2001 -
MBA - Business Analytics (Pursuing)
Anna University
04.2001 -
Chartered Inst. of Logistics And Transportation - Logistics And Supply Chain Management
Exim Academy
04.2001 -