Hi, I’m
Gnanasekar. K
Accounts Reporting Manager
Bangalore,Karnataka
Summary
Over 12 years of experience ~ Accounts Payable (P2P) ~ Domain: Finance & Accounting, Financial Analysis & Reporting, Collections, Vendor Master Maintenance, Training, Mentoring, Recruitment. .
Location: Bangalore
PROFILE SUMMARY: Excellence in Accounts Payable Expertise skills set in Vendor Master Maintenance, Procurement, Invoice Processing, Travel & Expenses and Payments Expertise skills set in Query Management (Level1 & Level2) from vendors and clients Analysis of day-to-day reports, Weekly, Monthly, quarterly, and annual reports Analysis of Debit balance, Block reports and Past due invoices Operating for India, US, Canada, Singapore Clients & Vendors Preparation and review of client presentation and Meetings as per business requirements Preparation and submission of SLA & Governance reports Responsible for Intranet Labor Clocking (ILC), Time Volume Capture (TVC) report for entire team on weekly basis Sound knowledge on Microsoft tools (Excel, Power point & Word) , SAP Preparation and reporting of ‘Key Control over Operations’ (KCO) data for 2 accounts, Average Based Cost (ABC) data SLA-KPI data analysis, Segregation of Duties (SOD) reporting Recruiting candidates suitable for open vacancies per company requirement Basic learning and development trainings about organization, Domain, and client culture to new joiners Assignment of half yearly and annual process documentation questionnaires to entire team Preparation, amendment, and submission of work instructions as per business requirement Active participation in enhancing processes improvements by following Agile practices Excellent interpersonal, communication skills and problem-solving skills Expertise in managing overall P2P team along with added projects
Overview
13
years of professional experience
1
Language
5
years of post-secondary education
Work History
ABBBangalore , Karnataka
Accounts Delivery Manager
2023.02 - Current (2 education.years_Label & 6 education.months_Label)
Job overview
- Worked well in a team setting, providing support and guidance. Handling 16 people team.
- Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Worked on Service now implementation for internal & external suppliers for complete Bangalore hub.
- Worked on vendor reconciliation & Balance confirmation.
- SLA , KPI & Audit reporting.
- Worked on month end closure activities & monthly productive analysis report.
- MSME report for India Vendors.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
IBM India Pvt LtdBangalore
Team Lead
10.2014 - 11.2022
Job overview
- Worked in P2P (Invoice Processing, Adjustment Postings, Help Desk, Vendor Maintenance, Bot Implementation, Training, Reporting Activities)
- Roles & Responsibilities – Executive to Subject Matter Expertise (SME)
- Indexing, Invoice processing (PO and Non-PO) and silver wire processing
- Quality Audit (QA) performed for processed invoices and publishing accuracy report to management
- Level 1 Help desk support to provide Real time assistance to suppliers or onshore team
- Actively handled and managed SAP P20 Workflow inbox for EDI (Electronic Data Interface) and ERS (Evaluated Receipt Settlement)
- GR -IR (Goods Receipts and Invoice Receipts) reconciliation
- VM submissions (Create, change, deletion)
- Handled Travel and Expense (T&E) audit for 2 different regions (US & Canada)
- Primary resource for Payment run desk
- Took lead to complete ‘On Job Training’ (OJT) to different locations within India
- Special Payment Request (SPR) processing, Price Adjustments and Sell Back request processing
- AP online Disputes, Refund checks and Discrepancy worksheet processing
- Preparation of client meeting presentations and publishing to the management
- Worked on Level 2 – Help desk incidents from suppliers, buyers, and employees
- Reporting activities (Invoice allocation report, End of day report, SLA-KPI reports, Time Volume Capture (TVC) reports, Attendance tracker for entire P2P team)
- Roles & Responsibilities – Team Lead (TL) – Managed Help Desk:
- Took the responsibility of managing processing team which includes processing of PO, Non-PO and service based invoices for Asia-Pacific (APAC) and North America (NA) regions
- TL related activity to review and approve Original Invoice Certification (OIC) to avoid duplicate invoice processing
- Observation on ‘Discount monitoring’ to prevent financial loss, report if any to client
- Review of utility tracker to find out upcoming bills to avoid disconnection/Notices
- Daily review of SLA-KPI, End of Day report, aging L2 help desk queries and sharing status of the same in dashboard meetings
- Ensuring adherence to Workplace security audit requirement and client system guidelines
- Monitoring inventory report at the end of day to allocate pending invoices for next day processing
- Review of client meeting agenda internally before actual discussion
- Analysis of urgent requests relating to non-processing activities like ‘Special Payment Request’, Price Adjustments, Sell Back request, Disputes, Refund checks and Vendor Master submission and advise the team to process at earliest
- Independently working on Block report, Debit balance and Past due invoices causing open balance in General Ledger 220000 to find out the root cause and successfully implemented the best way of reporting to be shared with client
- Review of payment proposal for APAC region which includes Malaysia, Singapore, and India, EMEA (Europe, Middle East and Africa) region which includes Britain, France, United Kingdom, Ireland, Italy, Europe, Belgium, Germany, Netherland and Switzerland and approving the same through email for further payment run
- Primary resource to discuss during weekly and Bi-Weekly meeting with clients
- Deep dive into actual reason for backlog of three different activities (SPR, Disputes and Sell backs), post analysis ended up with Zero open items
- In-depth analysis of duplicate expense reports related to T&E helped to avoid over payment to employees
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Reported on updates to project specifications and progress.
- Managed schedules, accepted time off requests and found coverage for short shifts.
STERIA PVT LTDChennai
Process Associate, SAP
01.2011 - 01.2013
Job overview
- Worked in Accounts payable department (invoice processing in ERP tool
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
- Developed standard operating procedures and document workflows to drive current and future processes
- Identified and resolved process issues to drive optimal workflow and business growth
- Coached and supported third-party clients, creating self-sufficient competencies within customer service personnel
- Prioritized initiatives to increase success rates of strategic projects
Education
PMC Tech Engineering College
MBA from Finance
01.2008 - 01.2010
PEE GEE College of Commerce
B.com from Commerce
03.2004 - 05.2007
Skills
- Account management
- Client Service
- Strong written and verbal communication skills
- Excel proficiency
- Microsoft Outlook, Word and Excel
- Oracle & SAP
- Team reporting
- Problem solving ability
- Financial analysis
- Flexible and Adaptable
- SLA & KPI Management
- Process implementation
- Financial analysis and reporting
- Verbal and Written Communication
- Critical Thinking
Affiliations
Taulia Implementation: ( Transition from AP Online to Taulia)
Worked with Technical team for Implementation
Educated Team & clients on Application Usage
Provided Ideas
BOT Implementation for Mailbox handling
Business Case:
· Worked on AMAT Telecom vendor set up in system to pay all telecom vendors
· Reduction of 10% of Invoices in the SSP portal as full open invoices.
· Goal Statement:
· Reduction of service interruption for all utility vendors
· Benefits:
· 50 % of the time will be saved to process one invoice by implementing the controls.
· 1 hour/day will be saved as we are avoiding the rejected invoices which were disputed by the supplier through SSP portal.
Business Case:
o If a service confirmation is not approved within 28days from the 1st follow up date, then those documents will be RTV’d(Return to vendor).This has resulted in increased manual intervention as the time taken by processor’s are high and customer dissatisfaction.
· Goal Statement:
· Improve efficiency from 19% t0 100%, increased accuracy and efficiency.
· Benefits:
· Reduce the time taken by each processor and improve efficiency which helps to save FTE’s production hours.
Accomplishments
- Received client awards from AMAT
- Has been awarded as Star of the Month in the team for the best work done
- Received client and Management appreciations in work area
- Promoted as, Finance & Accounting Executive
- Promoted as Finance & Accounting Business Analyst Operations in April 2016
- Received Service excellence award in 2015
- Supervised team of 17 staff members.
- Received Manager’s choice cash award twice in 2015
- Received Eminence and Excellence award twice in 2017
- Promoted as Finance & Accounting Team Leader in April 2020
- Received Manager’s choice cash award in 2021.
Timeline
Accounts Delivery Manager
ABB
2023.02 - Current (2 education.years_Label & 6 education.months_Label)
Team Lead
IBM India Pvt Ltd
10.2014 - 11.2022
Process Associate, SAP
STERIA PVT LTD
01.2011 - 01.2013
PMC Tech Engineering College
MBA from Finance
01.2008 - 01.2010
PEE GEE College of Commerce
B.com from Commerce
03.2004 - 05.2007
Similar Profiles
Kayla RatledgeKayla Ratledge
Assembly Line Production Worker at ABBAssembly Line Production Worker at ABB
Eynulla MaharramovEynulla Maharramov
Senior Credit Risk Analyst at ABBSenior Credit Risk Analyst at ABB
Jaskirat SohiJaskirat Sohi
Project Manager at ABBProject Manager at ABB
Richard Uscanga-PerezRichard Uscanga-Perez
Assembler at ABBAssembler at ABB
SHASHI SHEKAR N SSHASHI SHEKAR N S
Senior Executive at CBRE South Asia Pvt Ltd. (Client : Fidelity Investments)Senior Executive at CBRE South Asia Pvt Ltd. (Client : Fidelity Investments)