S Gnanasekaran
Head Of Food And Beverage
Chennai,Tamilnadu
Summary
To strive for the betterment of the company and environment I am associated with. I am competent and possess excellent creative skills. More importantly, I have the right attitude to make a beneficial contribution to the organization that employs me. Background includes improving performance, reducing costs and eliminating waste to maximize profitability of food service operations. Strategic planner with superior communication and problem-solving abilities. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
19
19
years of professional experience
5
5
Languages
Work History
Head of Food and Beverage
BVG Pvt Ltd (Jolly wood Studios and Entertainment)
11.2023 - Current
- Handling with 7 Restaurant and 2 Restro bar
- Spearheaded staff development initiatives including ongoing training programs focused on customer service excellence, upselling techniques, and product knowledge enhancement.
- Maximized quality assurance by completing frequent line checks.
- Purchased food and cultivated strong vendor relationships.
- Cultivated partnerships with local vendors to source high-quality ingredients at competitive prices.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Maximized profitability with cost control measures, optimizing purchasing processes and reducing waste.
- Monitored industry trends to ensure offerings remained fresh, relevant, and in high demand among target demographics.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Managed budgets effectively, tracking expenses closely and adjusting allocations as needed throughout the fiscal year.
Regional Category Manager for Fresh
Spencer’s Retail Pvt Ltd
07.2022 - 11.2024
- Handled with 57 Stores
- Implemented data-driven pricing strategies to maximize profit margins while remaining competitive in the marketplace.
- Monitored market to capitalize on latest trends.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Fostered positive work atmosphere by acting and communicating collaboratively with customers.
- Analyzed sales performance and adjusted marketing strategies to optimize revenue generation.
- Spearheaded new product introduction processes from ideation through commercialization, delivering innovative solutions that drove category growth.
City Manager
Amadora Gourmet and Ice cream private Ltd
05.2021 - 06.2022
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Kept municipal operations in compliance with city ordinances, state requirements and federal laws.
- Adhered to applicable local, state, and federal regulations governing land use and growth.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Pursued learning opportunities and maintained current understanding of trends and technological advances in municipal management.
Unit Manager
Bundl Technologies’ Pvt Ltd (Swingy cloud kitchen And Insta mart)
05.2019 - 05.2021
- Handled with 7 Brands
- Promoted patient independence by establishing patient care goals and taught and counseled patients, friends and family about medications and self-care skills.
- Developed policies and procedures for effective pharmacy management.
- Promoted a culture of safety within the unit by enforcing strict adherence to protocols, guidelines, and infection control measures.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Successfully negotiated client contract renewals to create increased revenue.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Maintained adequate stock of medications, supplies and equipment to meet patient needs.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
Deputy category Manager -Pan India
landmark group (Spar Hypermarket)
05.2017 - 05.2019
Multi-Unit Manager
Cream Stone
02.2015 - 05.2017
- Evaluated operational procedures regularly to identify inefficiencies or redundancies requiring immediate attention.
- Launched new products and services successfully across all units, leading to increased market share in competitive industry sectors.
- Established key performance indicators for each location, tracking progress towards organizational objectives regularly.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Reduced employee turnover rates by fostering a positive work environment that encouraged professional growth and development.
- Managed financial aspects of multiple units, ensuring optimal cost control and revenue generation strategies were in place.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Area Manager Operations
BANGS ventures Pvt Ltd.
07.2012 - 02.2015
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Capitalized on new sales and business opportunities when developing partnerships with other companies, successfully increasing sales volume
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Asst. Restaurant Manager
PIZZA HUT
01.2009 - 09.2012
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Maintained positive relationships with vendors to ensure timely delivery of high-quality products at competitive prices.
- Developed strong understanding of industry trends to make informed decisions regarding menu offerings, pricing strategies, and promotional activities that appealed to target markets.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Evaluated operational procedures for efficiency improvements while maintaining the highest standards of guest experience excellence.
- Conducted regular performance evaluations, providing constructive feedback for professional growth.
- Established rapport with guests through personalized interactions that led to repeat business.
Guest Experience Manager
Barista Espresso Bar
06.2005 - 12.2008
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Developed relationships with local businesses, resulting in increased referrals and repeat bookings.
- Kept accounts in balance and ran daily reports to verify totals.
- Resolved sources of dissatisfaction and implemented processes to prohibit future service obstacles.
- Answered guest inquiries and provided information regarding hotel services and amenities.
- Optimized inventory management processes resulting in decreased waste levels while maintaining adequate stock levels to meet guests'' needs.
Education
HSC -
Aringer Anna Higher Secondary school
Hotel Management and Catering Technology - undefined
Madras Institute of Hotel Management
Skills
MS-Office
Ability to deal with people with politeness, and willingness to learn more from them
Am hard working and passes good communication skills
Quality Control
POS Terminal Operation
Food plating and presentation
Resource Allocation
Back of House Management
Interpersonal Communication
Organizational Skills
Employee Supervision
Staff Supervision
Attention to Detail
Anticipating Problems
Staff Leadership
Team Leadership
Additional Qualification
Hotel Management and Catering Technology, Madras Institute of Hotel Management, Chennai, 58%, 2002-2004
Training Programs
- 12 Months Training Involved in Taj Connemara in Chennai
- 1 Year Training Involved in Hotel DEE CEE MANOR As Steward (Apr2004-2005May)
Personal Information
- Date of Birth: 07/30/84
- Nationality: Indian
- Marital Status: Married
Roles And Responsibility
- Manage sales team for improving sales of a specific category of products.
- Develop selling strategies based on the company’s competitive and success elements.
- Assist in coordinating and executing the business tactics for development, marketing and sales of the products in the category.
- Develop and execute category plans to meet revenue goals.
- Manage inventory levels to maximize sales.
- Assist in preparing capital budget plan and expense management plan.
- Make changes to the product line to increase profit margin.
- Respond to customer’s queries about new products.
- Implement monthly promotional strategies to achieve sales goals.
- Negotiate price changes with vendors and inform the changes to relevant departments of the organization.
- Analyze customer requirements and develop product promotions to drive sales.
- Address customer queries and concerns in a timely fashion.
- Perform customer negotiations and determine new customer contract terms.
- Stay updated on industry trends and market competitions.
- Attend industry events and trade shows for promoting company products.
Disclaimer
I hereby declare that the statements made above are true to the best of my knowledge.
Timeline
Head of Food and Beverage
BVG Pvt Ltd (Jolly wood Studios and Entertainment)
11.2023 - Current
Regional Category Manager for Fresh
Spencer’s Retail Pvt Ltd
07.2022 - 11.2024
City Manager
Amadora Gourmet and Ice cream private Ltd
05.2021 - 06.2022
Unit Manager
Bundl Technologies’ Pvt Ltd (Swingy cloud kitchen And Insta mart)
05.2019 - 05.2021
Deputy category Manager -Pan India
landmark group (Spar Hypermarket)
05.2017 - 05.2019
Multi-Unit Manager
Cream Stone
02.2015 - 05.2017
Area Manager Operations
BANGS ventures Pvt Ltd.
07.2012 - 02.2015
Asst. Restaurant Manager
PIZZA HUT
01.2009 - 09.2012
Guest Experience Manager
Barista Espresso Bar
06.2005 - 12.2008
HSC -
Aringer Anna Higher Secondary school
Hotel Management and Catering Technology - undefined
Madras Institute of Hotel Management