Gnanesh CR

· Worked as a scrubber for segments and a QC-er for Collateral and Capacity reviewers.

· Validated Title policy and commitment as per title documents.

· Reviewed 1008, 1003 (Initial and final) and 1006 for Collateral and Capacity.

· Provided accurate appraisal information based on AVM/BPO/Exterior-Interior forms.

· Calculated assets and Liabilities from various documents to find the capacity of the mortgager.

· Updated new appraised value, valuation date, interest and PI and Maturity date based on 1008, 1003 and 1006.

· Summarized modification interest and principal amounts based on recent modification happened.

· Handled Fixed, ARM, Balloon and Option ARM loans modification queries and responding to clear requests.

· Assisted the operation manager in planning, directing and coordinating the daily activities of the Organization.

· Ensured all process are up-to quality standards to deliver the project in stipulated time.

· Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.

· Made approval and denial recommendations by determining accurate risk levels.

· Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.

· Increased customer satisfaction through timely communication and efficient handling of loan applications.

· Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.

· Maintained strong relationships with third-party vendors involved in the application process, ensuring smooth transactions for all parties involved.

· Ensured compliance with regulatory requirements through diligent monitoring of industry changes and updating internal policies accordingly.

· Assisted in developing training materials used to educate new hires on essential job functions, contributing to their successful onboarding and integration into the team.

· Spearheaded initiatives aimed at streamlining workflows between departments, leading to increased collaboration and efficiency across the organization.

· Enhanced underwriting efficiency with the implementation of an automated system for managing application data.

· Calculated group and individual renewal rates based on customers' background, industry and demographic information.

· Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.

· Achieved faster turnaround times in application processing by optimizing workflows within the underwriting department.

· Assessed and advised on loan applications utilizing in-depth underwriting process understanding.

· Mentored junior underwriters, providing guidance on best practices and improving overall team performance.

· Examined credit reports, financial statements and tax returns to determine repayment capability.

· Ascertained application viability by verifying collateral values, title reports and appraisals.

Servicing and Loan Modification Process:

· Coordinated foreclosure proceedings, ensuring compliance with regulatory requirements.

· Experience in loan processing, loan servicing and default servicing.

· Maintained accurate records and reports, utilizing MSP software.

· Collaborated with cross-functional teams to achieve business objectives.

· Worked on performing and non-performing loans.

· Processing servicing comments for various deals (Well's Fargo,FNMA, First American) based on contact of mortgagers.

· Updating Borrower contact information, Loan Status, Servicing Events, Loss Mitigation happened on loan.

· Monitored Foreclosure Active, Hold and Delay and updating accordingly.

· Updating Foreclosure First legal, Service, Judgment, FC sale scheduled and attorney details.

· Ensuring to check Bankruptcy Chapters and provided accurate information based on servicing comments.

· Updating Bankruptcy Active, Discharged/Dismissed, MFR, POC, Post and Pre-Petition and attorney details Internal Use -Confidential.

· To prepare Notice of default letters and Bankruptcy active letters.

· To review and update Loss Mitigation's Modification, Forbearance, Deferral/Extension, Repayment Plans and Short sales.

· To QC reviewers file and provide feedback emails and report to the management on their performances.

· To take training for the reviewers based on any update and process related issues and provide report to the management.

· Assisting the operation manager in planning, directing and coordinating the daily activities of the Organization.

· Ensuring all productions are met with 100% TAT and set quality Standards.

· Conducting daily team huddle to discuss updates and plan of course for smooth functioning.

· Verified all the documents required to process a home loan as per customer/banker requests & inputs

· Worked in VQRS process as a Quality analyst and reviewing the documents and uploading the checklist

· Responsible for training & supporting new team members, conducting improvement/refresher sessions with other teams and SMEs to achieve consistent results

· Supported underwriting manager with completion of updates to lending policy in draft format

· Performed detailed review of appraisal for one-to-four family residential properties to determine acceptability of security for portfolio loans and loans sold to investors

· Reviewed applications to determine compliance with loan-to-value (LTV) or debt-to-income (DTI) policy guidelines

· Completed regulatory documentation within required timescale

· Maintained thorough knowledge of company products to give accurate information and recommendations to clients

· Entered client application data into loan processing systems to determine loan acceptance and amounts

· Adhered to guidelines to close all loans in adherence to internal and external investors' specifications

· Partnered with mortgage underwriting supervisor to make credit decisions within targeted timeframes to meet purchase contract deadlines.

· Worked as an Analyst and QCA in Mortgage Process (Loan Setup, Indexing, Appraisal disk Review and LE, Submit to underwriting, Credit analysis and MI)

· Approved mortgage loans by examining application and supporting documentation; estimating credit-worthiness; calculating repayment risk

· Protected bank's image by keeping mortgage loan information confidential

· Met mortgage loan operational standards by contributing mortgage loan information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying mortgage loan system improvements

· Reviewed the documents and uploading the checklist (Like payoff, insurance, taxes)

· Conducted performance tests, assessing features including functionality, reliability, performance and quality

· Expertise in FHA, VA and/or USDA loans

· Trained junior team members of quality standards and testing procedures

· Tested functionality, performance and compliance of products against design specifications to maintain strong development standards and high customer satisfaction

· Examined user requirements and verified program functionality and performance against targets.