Gnyaneshananda Sahoo

EXPERIENCE DATA ENTRY OPERATOR, DEPUTED AT (FLIPKART GROCERY FULLFILLMENT CENTER, BHUBANESWAR)

• Joined from 13 may 2024
• Maintained accurate records and updated databases daily for operational integrity.

• Enhanced customer satisfaction through proactive issue resolution and efficient problem- sloving, & Optimized improvements to streamline workflows.

Supervised and ensuring

Adherence to company policies and operational standards also reduced re-inventory loss from 22% to 8% (benchmark 12%) by enhancing inventory management practices.

• Co-ordinated with ~20 stakeholders, redusing missing percentage from 8% to 2% and damage percentage from 12% to 6%. Improved recovery of assets from XDs from 70% to 95%, strengthening asset utilization.

• Led the implementation of 5s methodology, ensuring a safe and organized work environment. Prepared & presented weekly reports to seniors, driving strategic decision-making.

Reduced RTO & PRTO pendency from 250-260 to 70-75, significantly improving return processes and efficiency.

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