Gobinda Roy

• Managed quality assurance for PayPal's regulatory compliance projects, working with tight government deadlines and cross-functional teams - Compliance, Payment & Risk to meet federal requirements.
• Built a comprehensive test suites for microservices and automation scripts, reducing manual testing time by 60%
• Wrote complex SQL queries for transaction data validation across databases, preventing compliance issues before production
• Collaborated with product, engineering, and compliance teams to establish testing standards that scaled with business growth and evolving regulatory requirements.
• Built automated testing frameworks using Playwright for APIs/web and Espresso for Android, achieving 90% test coverage and reducing regression testing time by 60%.
• Implemented shift-left testing practices with development teams, cutting post-production defects by 45% and manual testing effort by 70%.
• Identified and resolved testing gaps that contributed to a 70% drop in customer service calls related to tax reporting errors and backup withholding problems. * Oversaw quality processes for KYC verification serving 40+ million users in India, helping protect over $130M in annual revenue while maintaining transaction approval rates above 70%.

• Developed Java/TestNG automation framework from scratch and built Appium scripts for Android/iOS testing on real devices with Xcode setup and provisioning.
• Integrated Sauce Labs cloud testing with framework using Sauce Labs API and designed CI/CD pipelines via Jenkins, Maven, Git, and shell scripts.
• Built Azure DevOps pipelines for Android/iOS builds with automated QA smoke testing before release deployment.
• Implemented continuous integration using Jenkins for automated builds/tests and performed SQL-based data validation during system testing

Spearheaded automation efforts in retail and hospitality industries for established chains.