Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Affiliations
Timeline
Generic
GODWIN SAM J

GODWIN SAM J

Chennai

Summary

Dynamic Product Expert at Full Creative with a proven track record in software testing and customer education. Adept at fostering cross-departmental collaboration and enhancing user experience. Skilled in debugging and problem-solving, I thrive in fast-paced environments, delivering impactful results while training teams and driving product knowledge.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Product Expert

Full Creative
Chennai
05.2025 - Current
  • Tested new software versions prior to release in order to identify bugs or other issues requiring resolution.
  • Educated customers on product features and benefits to enhance user experience.
  • Assisted in training new staff on product knowledge, customer service techniques, and cultural development.
  • Facilitated cross-departmental communication to align on product updates and follow-ups.
  • Resolved customer inquiries regarding the product's features, functionality, and compatibility.
  • I had the chance to explore and participate in other domains as well.

Web Developer

SKILL DRAGON
Chennai
04.2024 - 05.2025
  • Interned at a startup company
  • Worked on web development tasks as part of a startup environment.
  • Conducted code reviews to ensure quality and adherence to standards.
  • Collaborated with other developers on coding projects.
  • Edited social media videos and designed promotional materials, like posters, banners, and invites.

Graphic Designer and Video Editor

Freelancer
Chennai
01.2020 - 04.2025
  • Designed engaging visual content for various freelance clients across multiple industries.
  • Collaborated with clients to understand design requirements and project goals.

Education

Bachelor of COMPUTER APPLICATIONS - Department of Information Technology & BCA

Dwaraka Doss Goverdhan Doss Vaishnav College
Chennai
05-2025

HSC -

SPARTAN GROUP OF SCHOOLS
Mogappair
05-2022

SSLC -

SPARTAN GROUP OF SCHOOLS
Mogappair, Chennai
05-2020

Skills

  • Problem solving
  • Strong interpersonal skills
  • Critical thinking
  • Knowledge across diverse fields
  • Leadership
  • Quick learning
  • Multitasking
  • Graphic designing
  • Video editing
  • Technical software
  • Presentation
  • Data processing and Database Management
  • Various products knowledge
  • Coding and debugging
  • Software testing
  • Web development

Accomplishments

  • Chairman of the INFOCA Forum, 2024-25

Languages

Tamil
First Language
English
Advanced (C1)
C1

Certification

  • AWS
  • Ethical Hacking
  • DevOps
  • Adobe
  • Cloud computing

Affiliations

  • Completed Grade 2 in Trinity College London in both Keyboard and Drums with Distinction
  • Won many awards in culturals and interdepartmental fests.

Timeline

Product Expert

Full Creative
05.2025 - Current

Web Developer

SKILL DRAGON
04.2024 - 05.2025

Graphic Designer and Video Editor

Freelancer
01.2020 - 04.2025

Bachelor of COMPUTER APPLICATIONS - Department of Information Technology & BCA

Dwaraka Doss Goverdhan Doss Vaishnav College

HSC -

SPARTAN GROUP OF SCHOOLS

SSLC -

SPARTAN GROUP OF SCHOOLS
GODWIN SAM J