Godwin Thomas
Bengaluru
Summary
Dynamic Salesforce Developer with 2.5+ years at Nokia Solution & Networks, excelling in Service Cloud implementations and automation. Proficient in Apex and REST API, I enhance agent productivity through scalable solutions. Strong collaborator with a solid foundation in Agile methodology, driving quality deliverables and customer satisfaction. Certified Salesforce Platform Developer I.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesforce Developer
Nokia Solution & Networks
01.2023 - Current
- Salesforce Developer with 2.5+ years of hands-on experience, specializing in Service Cloud implementation, customization, and automation.
- Proficient in Apex, Lightning Web Components (LWC), Flows, and REST integrations, with a strong understanding of case lifecycle management.
- Adept at building scalable solutions that improve agent productivity and customer satisfaction.
- Holds Salesforce Platform Developer I and Admin certifications.
Graduate Engineer Trainee
Nokia Solution & Networks
07.2022 - 12.2022
- As a Graduate Engineer Trainee, I gained hands-on exposure to the Salesforce platform, contributing to both functional and System Integration Testing (SIT).
- Supported small-scale development tasks in Apex and Flows while deepening my understanding of the Agile development lifecycle.
- Collaborated with cross-functional teams to ensure quality deliverables and enhance process efficiency.
- Developed a solid foundation in Salesforce architecture, deployment practices, and testing standards.
Education
B.Tech - Electronics And Instrumentation
Amrita Vishwa Vidyapeetam
Coimbatore04-2022
Skills
- Salesforce APEX
- Salesforce platform development
- LWC and AURA Components
- SOQL scripting
- Process automation
- Async Apex
- API development
- User validation engineering
- Salesforce integration
- REST API
- Azure,Git and VS Code
- Agile methodology
Certification
- Salesforce Certified Platform Developer
- Salesforce Certified Administrator
Projects
Automating Org Refresh StepseditOneTheme
Nokia Solutions and Networks (Offsite)
Jan 2025 to Feb 2025 (Full Time)
Designed and implemented automation to streamline Salesforce post-refresh activities. Developed Apex logic to update all email templates and dynamically refresh Custom Labels using Tooling API to ensure correct org URLs. For labels lacking org-specific data, extracted the latest versions from the refreshed org and bundled them into a deployable package. Additionally, created reusable scripts for the anonymous Apex console to update Custom Settings, significantly reducing manual effort and improving post-refresh deployment consistency.
Timeline
Salesforce Developer
Nokia Solution & Networks
01.2023 - Current
Graduate Engineer Trainee
Nokia Solution & Networks
07.2022 - 12.2022
B.Tech - Electronics And Instrumentation
Amrita Vishwa Vidyapeetam
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