Summary
Overview
Work History
Education
Skills
Software
Timeline
CustomerServiceRepresentative
Gogula Nagabhushanam

Gogula Nagabhushanam

Branch Manager
Nellore,Andhra Pradesh

Summary

Enterprising Job Title successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Highly detail-oriented and professional Job Title successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management. Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Self-directed Job Title with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills. Results-driven Job Title experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills. Proactive Job Title with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Branch Manager

Hindustan Finance Pvt Ltd
Thirupati
06.2023 - Current
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Maintained friendly and professional customer interactions.
  • Engaged employees in business processes with positive motivational techniques.
  • Assessed employee performance and developed improvement plans.
  • Examined customer loan applications for loan approvals and denials.
  • Consulted customers to boost product sales and services.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Boosted sales and customer loyalty through incentive programs.
  • Implemented service improvements to enhance sales cycle.
  • Complied with regulatory guidelines and requirements.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Resolved various issues impacting sales management and business operations.
  • Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
  • Generated financial and operational reports to assist management with business strategy.
  • Launched new training program to boost employee skills and staff retention rate.

Sr Relationship Manager

DCB Bank
Nellore
10.2022 - 05.2023

Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.

  • Developed summaries to assess each client's participation level and determine targets for follow-up plans.
  • Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
  • Networked with accountants and attorneys to develop business.
  • Developed new banking relationships with business prospects.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Developed strategic plans for day-to-day financial operations.
  • Collaborated with C-level executives and stakeholders to develop long-term financial plans.
  • Created financial dashboards to provide insights into key performance indicators.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.

Sales Manager

Hinduja Housing finance Ltd
Nellore , Andhra Pradesh
08.2017 - 04.2022
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Drove sales by developing multi-million dollar contract sales.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Built relationships with customers and community to establish long-term business growth.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Organized promotional events and interacted with community to increase sales volume.
  • Implemented systems and procedures to increase sales.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Established and cultivated solid business relationships with new or existing customers.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Managed revenue models, process flows, operations support and customer engagement strategies.

Education

Bachelor Of Arts - Political Science

Dr Ambedkar University
Hyderabad
06.2013 - 03.2016

Skills

FHA loan process background

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Software

3D Wasp, Corel Draw, Photoshop, Illustrator,Dream weaver,etc

Timeline

Branch Manager

Hindustan Finance Pvt Ltd
06.2023 - Current

Sr Relationship Manager

DCB Bank
10.2022 - 05.2023

Sales Manager

Hinduja Housing finance Ltd
08.2017 - 04.2022

Bachelor Of Arts - Political Science

Dr Ambedkar University
06.2013 - 03.2016
Gogula Nagabhushanam Branch Manager