Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AccountManager

GOVIND KULKARNI

IT Infrastructure Services
PUNE

Summary

Insightful Information Technology Manager with 25+ years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.

  • Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
  • Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 25 years of experience in IT support. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.

Overview

29
29
years of professional experience

Work History

System Management Specialist

Kyndryl
Pune
09.2021 - Current
  • Managing team of 50 technical experts with their daily shifts, their leaves, temporary replacement for 1 to 15 days
  • Vendor coordination
  • Involved in transitioning 5-6 projects to Operations per month

System Management Specialist

IBM software India pvt ltd
Pune
05.2016 - 08.2021
  • Managed team of 50+ technical staff
  • Vendor coordination
  • IT project Transition to operations (average 7-10 projects per month)
  • Mentoring 8-10 buddies.
  • Conducted 2 training session which included 10 sessions of 1 to 1.5 hours each for new joiners to understand client environment, processes and procedures

Principal IT Infrastructure Engineer

Mphasis Ltd
Pune
07.2010 - 05.2016
  • Worked on SOX internal audit. Scope grew from 30 server to 200 servers in 2 years.
  • Managed OS patching activities where All Unix servers were for 1st time in companies history. Taking this baseline it became routine job then onward.
  • Led team of 10 server build SAs. I developed model due to which we could commit number of servers being delivered to client per week. on average, we were able to build 50 servers /week.

It Infrastructure Engineer

Symantec Software
Pune
02.2006 - 05.2010

Supported Data centre services for more than 4000+ servers and VMs.

Coordinated with Network and facility management teams for supporting IT infra in Labs

Supported Redzone labs where live viruses were being tested

Movement of servers in data centre was done multiple times. Sometimes we even moved entire data centre to another location.

After moving to new location 80% of servers were brought up in 1st week which was appreciated by application team management.

  • Supported business objectives by seeking out new customers and networking at key events.

Senior Engineer

Imapct Systems (Wipro Infotech Franchisee)
Pune, Maharashtra
11.2003 - 02.2006
  • Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
  • Suggested and implemented new servers, storages and tape library systems, continuously checking for accuracy and functionality during changes.
  • Provided system acceptance reviews for installed systems, verifying compliance with applicable performance metrics and compatibility expectations.
  • Installed Server hardware by Sun Microsystems, Hitachi /HP/Sun Storages, completed software updates and assessed security patches for optimized computer use.
  • Managed Annual AMC renewal of about INR 1.5 Crore.

Assistant Manager

Accel ICIM Systems And Services Ltd
Nagpur, Maharashtra
05.1992 - 11.2003
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
  • Oversaw daily operations to ensure high levels of productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed team of 15 employees, overseeing hiring, training, and professional growth of employees.
  • Managed yearly AMC collection of close to 50 lakhs.

Education

High School Diploma -

Board of Technical Education Maharashtra State
Mumbai
08.1988

Skills

  • Active Listening
  • Decision Making
  • Teamwork and Collaboration
  • Planning and Coordination
  • Training and Development
  • Requirements analysis
  • Agile framework
  • Interpersonal Communication
  • Dependable and Responsible
  • Team building
  • Work flow planning
  • Management information systems
  • Contract Management
  • Risk management
  • Staff Management

Accomplishments

  • Collaborated with team of 12 SA in the data centre migration project. Our efforts were recognized by client with individual award + I received additional award for coordination of the whole data centre migration work
  • Developed model due to which we could commit number of servers being delivered to client per week. on average, we were able to build 50 servers/week from less than 10-12 servers/week.
  • Managed OS patching activities where All Unix servers were for 1st time in companies history. Taking this baseline it became routine job then onward.
  • An year back, we were suppose to support enterprise wide Network upgrade project which involved 150+ changes being implemented through-out the year i.e. almost on weekly basis. We had a situation where the colleague who was supporting network changes got retired and our teammates did not have confidence to handle it. I took a KT recordings and documents shared by the retired colleague. Then I figured out what is our scope of work in those network changes. I informed the respective colleague to follow the given procedure and we were able to support all the network changes happened throughout the year without disturbing the preplanned network upgrade project.

Timeline

System Management Specialist

Kyndryl
09.2021 - Current

System Management Specialist

IBM software India pvt ltd
05.2016 - 08.2021

Principal IT Infrastructure Engineer

Mphasis Ltd
07.2010 - 05.2016

It Infrastructure Engineer

Symantec Software
02.2006 - 05.2010

Senior Engineer

Imapct Systems (Wipro Infotech Franchisee)
11.2003 - 02.2006

Assistant Manager

Accel ICIM Systems And Services Ltd
05.1992 - 11.2003

High School Diploma -

Board of Technical Education Maharashtra State
GOVIND KULKARNIIT Infrastructure Services