Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic
Gokhul S

Gokhul S

Bangalore,Karnataka

Summary

Successful Team Lead and MBA Graduate with 5+ years of experience, insightful in methods for improving organizational efficiency, resource utilization and satisfaction scores. Ready to break down processes at every level and optimize approaches for short-term gains and long-term success. Creative problem-solver with fortitude and adaptability for challenging projects. Efficient in Project Management, US Tax, Team Management and Data Analytics.

Overview

5
5
years of professional experience
6
6
Certification
5
5
years of post-secondary education

Work History

Tax Senior (Tax Transformation and Technology)

Ernst and Young
08.2024 - Current
  • Led the Team of 10+ in Tax Technology and Transformation
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Led multiple UAT Testing in multiple tax technology projects including EY Gen AI
  • Worked as a part of Data Migration to migrate US Tax Partner data and Tax Allocations to a web-based platform
  • Automated 1065 Schedule K1 and K3 Footnotes in the excel suites based on the fund types and line items
  • Created a Power BI Dashboard to monitor day to day activities of staffs which increased productivity by 15%
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Trained new team members by relaying information on company procedures and safety requirements.

Advanced Analyst (Global Compliance and Reporting)

Ernst and Young
02.2022 - 08.2024
  • Prepared and Reviewed 1065 Tax forms and Tax Returns for US Partnerships along with International reporting forms like 8865 and 5471
  • A part of the pilot batch in the US tax team which handled the tax form 1065 schedule K2K3
  • An active member of UAT Testing in multiple tax technology projects including EY Gen AI
  • Created an Excel Template to import Bulk 8621 and 926 Information into Gosystems and thus reducing the AHT of the tasks by 46%
  • Worked with the K3 Team to provide consulting service on the XML generation of Schedule K3 in and to ensure service quality over the E-filing service and by that increased the service quality score by 21%
  • Worked with technology team to develop a python based software for smooth transition in E-filing Seasons
  • Increased quality of Schedule K3 Process on 18% by creating quality metrics for multiple processes
  • Worked as a part of Data Migration to migrate US Tax Partner data ,Tax Allocations and Tax Notices Details to a web-based platform


Project Coordinator (Localization)

Deluxe Entertainment
09.2021 - 02.2022
  • Coordinate Localization projects for Amazon Prime movies and series
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
  • Coordinated and Assigned projects to freelances in subtitling and planned the deadlines
  • Implemented staggered delivery for subtitling projects to cut down the project cost by 23%
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.

Technical Support Associate (Digital Workspace Services)

IBM
06.2019 - 07.2021
  • Transitioned a user base of 6000 to 21000 by providing Tier 1 and Tier 2 Technical Support assistance to onsite users across US, EMEA and APAC
  • Created Support Documents and a SharePoint repository for the common issue to improve the AHT of Issues by 12%
  • Setup Security Incidents process for the Team and created a Process map by working with Clients
  • Created Shared Mailboxes, Access groups, Virtual Desktops, AWS Desktops for user groups and projects
  • Coordinated Service delivery among multiple Infra Teams and Service Desk
  • Coordinated with Watson Team to create a knowledge base for the AI Chatbot by integrating knowledge articles into the database

Education

MBA - System and Operations Management

Jain (Deemed-to-be University)
01.2022 - 12.2023

B.com - Professional Accounting

Dr.N.G.P. Arts And Science College
Coimbatore, India
06.2016 - 05.2019

Skills

  • Project Management
  • Agile
  • Operations Management
  • Small Team Management
  • Product Management
  • Project Coordination
  • Stakeholder Management
  • Lean Six Sigma
  • US Taxation
  • International Reporting forms
  • 1065 Tax Returns
  • 1065 Schedule K1 K3
  • E-Filings
  • XML Validations
  • Tax Notices
  • Gosystem
  • Advanced Excel
  • Power BI
  • Data Visualization
  • Data Migration
  • Prompt engineering
  • Alteryx
  • MS Office
  • UAT Testing
  • Tax process improvement
  • International tax

Certification

  • Completed Agile Certification from IBM Your learning.
  • Completed Cognitive Practitioner from IBM Your Learning
  • Completed Enterprise Design Thinking Co-Creator from IBM Your Learning.
  • Completed AIGPE LEAN SIX SIGMA GREEN BELT CERTIFICATION
  • Completed AIGPE LEAN SIX SIGMA YELLOW BELT CERTIFICATION.
  • Completed EY Analytics - Data Visualization – Bronze
  • Completed EY Analytics - Data Science - Learning
  • Completed Forensic Accounts from Becker Professional Education.
  • Completed EY Analytics – AI Engineering - Learning
  • Completed EY Innovation – Product Management- Learning

Awards

  • Awarded for the Highest Productivity in Quarter 3 2019.
  • Awarded as Hall of Fame in Quarter 3 2019.
  • Awarded EY SPOT Award in 08/01/22.
  • Awarded with EY SPOT Award in 12/01/22.
  • Awarded with EY SPOT Award in 04/01/23.
  • Awarded with EY SPOT Award in 06/01/23.
  • Awarded with EY SPOT Award in 09/01/23.

Timeline

Tax Senior (Tax Transformation and Technology)

Ernst and Young
08.2024 - Current

Advanced Analyst (Global Compliance and Reporting)

Ernst and Young
02.2022 - 08.2024

MBA - System and Operations Management

Jain (Deemed-to-be University)
01.2022 - 12.2023

Project Coordinator (Localization)

Deluxe Entertainment
09.2021 - 02.2022

Technical Support Associate (Digital Workspace Services)

IBM
06.2019 - 07.2021

B.com - Professional Accounting

Dr.N.G.P. Arts And Science College
06.2016 - 05.2019

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