Gokila D

• Role as Lead for Credit & Collections Department
• Goal Negotiation with US Stakeholders- Negotiating the quarterly team goals with the US stakeholders and arriving at a realistic goal
• Capacity Analysis- Ensuring capacity analysis for the process is done every quarter
• Managed 60+ PD Bucket Reduction, Cash collection, UA reduction
• Identifies and documents action plans for deviations
• Inter Departmental interactions: Collaborate across multiple cross-functional groups to improve cust. payment cycle, facilitate solutions for customer AR issues, and improve organizational processess

Role & Responsibilities:

• Conducting White Belt, Yellow Belt, Green Belt Training to Global Share Service Centre (Finance & Accounts)
• Identify opportunity by mapping end to end process steps & develop value stream mapping for the processes and Identify the area for improvements
• Prioritizing WB, YB, GB Projects and driving to closure Defined and delivered Quality control framework and BPMS along with Process Risk Identification using FMEA Responsible for
• Reviewing, Analyzing and accessing the RPA implementation
• Quality Event building and Ideation Workshop Building case study for all the projects / automation which are completed & publishing to Global Share Service Center, highlighting the efforts & achievements
• Standardization of the current process which Moved to SAP platform, preparing process map, Providing the GAP Analysis and initiating the improvements.
• Heading Monthly Business Review with Overall F & A Process Lead to understand the Gap between Organization Goal and team achievement Managing the Team, participating in performance review and rating panel.

Automation:
Define and shape strategy and approach on automation by working directly with senior leadership and key stakeholders
• Interact with clients, perform project management and manage client expectations, deliver on solution architectures
• Manage & support business development opportunities
• Lead, coach and manage a team of professionals with diverse skills and background
• Conduct RPA process assessment sessions/workshops with a wide range of audience both in a direct and virtual environment
• Create & present business case on the benefits of RPA to a wide variety of stakeholders
• Develop and maintain a high performing team through effective hiring, vendor partner management, coaching and performance management
• Prioritizes and manage the workload of project team members in order to deliver quality results and meet timelines
• Provide work direction, delegation, and prioritization to team. Ensure compliance with company's policies, processes and procedures

Roles and Responsibilities: Currently associated with Accenture Delivery Center as a senior manager Business Excellence handling key client

Six Sigma Black Belt Professional with 5 years experience in executing numerous process improvement projects based on Six Sigma and operational excellence initiatives with respect to cost, resource deployment, time over-runs and quality compliance,

• Leading analytics , RPA projects, Lean six sigma & E2E standardization projects/initiatives with respect to cost, resource deployment, time over-runs and quality compliance,in a virtual and global environment across business function
• Driving digital transformation across the deal
• Creating POCs on IAP, AI for client showcase, driving on Intelligent platform by improving major BOI
• Driving transformation agenda of client
• Created COE framework and F&A Processes and delivered productivity
• Strong communication & interpersonal skills with proven abilities in customer relationship management , team management and Stakeholder management