Gokul Annabattula

• Responsible for data annotation and labeling using company-developed tools, tailored to the criteria provided by ML engineers.
• Engaged in projects centered around NLP and computer vision, specifically involving speech-to-text translation , image captioning and video captioning.
• Fine-tuned ML models accurately interpret and generate solutions for complex coding questions, enhancing the model’s ability to understand both the programming prompts and the corresponding code.
• Enhancement of models in ethics and accuracy by actively preventing the perpetuation of biases and the generation of harmful material.

Foyr (Foyr develops a cloud visualisation platform that provides customised interior design and development services with annual revenue of $3.5 M).

• Implementation of Standardised Support Protocol.
• Drove a 60% boost in customer interactions by developing a user-friendly format for chat and call interactions
• Optimised FAQ section by adding predominantly video tutorials instead of text-based documents, resulting in increased user engagement.

AIESEC International Congress 2019, Hyderabad (AIESEC International Congress is an annual event where young leaders from 120+ countries and territories come together to celebrate cultural diversity and youth leadership development. The purpose of this conference is to gather the leaders of the AIESEC network in order to co-create initiatives for youth and build strategies to create a better future).

• Effectively managed a large-scale conference involving international participants, overseeing a team of 40 logistics professionals.
• Coordinated various aspects such as 8 special events and more than 50 breakout spaces/parallel tracks.
• Streamlined logistics operations for maximum resource and material utilisation.

Accenture (Irish-domiciled multinational professional services company that provides services in strategy, consulting, digital, technology, and operations with annual revenue of $43.2B).

Application Support Team, Shell (An oil and gas "Supermajors" and the third-largest company in the world measured by 2018 revenues (and the largest based in Europe).

• Evaluated the effectiveness of client's business applications in serving both internal teams and external clients, offering expert technical guidance.
• Implemented testing strategies to improve continuous maintenance system efficiency.
• Handled a large volume of 15+ customer interactions per day, providing comprehensive support from beginning to end.
• Utilised client feedback and query data to drive improvements in business operations, resulting in a 30% reduction in resolution time.

Test Engineering Team, Allianz (German multinational financial services whose core businesses are insurance and asset management).

• Tested the accuracy of migrated data for the client application through regression testing with TOSCA and HP ALM.
• Achieved cost reduction through the identification and documentation of high-quality defects.
• Adapted and implemented revised test cases in accordance with evolving business specifications.