Experienced professional with over 11+ years in B2B Sales and Procurement. Adept at navigating the complexities of the sales and procurement process to drive business growth and foster strong client relationships. Demonstrated expertise in identifying opportunities for cost savings and streamlining operations to enhance overall efficiency.
Overview
12
12
years of professional experience
Work History
Relationship Manager
Larsen & Toubro Limited (Sufin)
07.2024 - Current
Company Overview : L&T-SuFin is India’s premier platform for buying and selling industrial products.
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Participated in staff meetings to discuss innovative strategies to improve services.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Developed strategic plans for day-to-day operations.
Completed opening and closing functions to meet operational needs.
Reviewed overdue tickets and followed-up with customer support personnel to resolve root cause of delay.
Built partnerships with diverse internal teams and sales, finance, and operations departments to streamline processes.
Assistant Manager - Operations
PROCMART- Instant Procurement Services Pvt Ltd
02.2022 - 05.2023
Company Overview: PROCMART is a B2B marketplace that connects buyers and sellers through an easy-to-use application, enabling the buyers to procure effectively.
Successfully handled procurement and sales process of different clients requirements in all categories.
Effectively maintained customers and suppliers relationship.
Introduced new clients and vendors.
Key account management.
Experienced in market price trend. Which will help to achieve better pricing.
Effectively handled inventory and supply chain of goods.
Ontime purchase order processing and supplied materials to clients.
Successfully done rate contract with clients and suppliers for desired products to achieve long term business.
Trained and guided team members to maintain high productivity and performance metrics.
Oversaw adherence to all Sales and Purchasing Best Practices.
Senior Executive - Sales & Sourcing
Matexnet Pvt Ltd
04.2019 - 02.2022
Company Overview: Matexnet is e-commerce industry. Do e - Auctions for procurement and disposal of industries.
Successfully managed 5 crore budget projects and successfully achieved the project scheduled goals.
Introduced new vendors and procurement strategies for cost reduction.
Successfully Handled Foundries raw material procurement project called FDF. Onboarded new Products, Suppliers on FDF project and increased GMV.
Involved FDF E Auction operations, portal testing and supply chain activities.
Worked on 1 - Source MRO Aggregation project for various client MRO requirements.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Sales & Procurement Executive
Paramount Technology
08.2013 - 04.2019
Company Overview: Paramount technology is dealer for Mitsubishi cutting tools in Coimbatore region.
Managed Procurement and sales activities of clients cutting tools requirements.
Effectively managed multiple client PO processing and supply chain activities in cost effective manner.
Maintained current understanding of pricing structures, market conditions and trends in industry.
Set up and negotiated contracts to obtain favorable pricing and delivery structures.
Evaluated internal needs and developed plans for maintaining optimal supply levels.