Summary
Overview
Work History
Education
Skills
Personal Information
Technical Profile
Hobbies
Timeline
Generic
Gokul Gauthaman

Gokul Gauthaman

Business Development Manager - Sales
Thane

Summary

Professional with strong expertise in business development, prepared to lead strategic growth initiatives. Skilled in market analysis, client relationship management, and driving revenue through innovative solutions. Focused on team collaboration and adaptable to changing needs, ensuring reliable and consistent results. Known for problem-solving abilities and effective communication, fostering productive work environment.

Experienced with identifying and capitalizing on new business opportunities. Utilizes strategic planning and market analysis to drive growth and profitability. Track record of fostering long-term client relationships and effective negotiation.

Knowledgeable with strong background in business development and strategic growth initiatives. Proven track record of driving revenue and fostering long-term client relationships. Demonstrated skill in market analysis and negotiation.

Professional in business development with focus on driving growth and building strategic partnerships. Extensive experience in identifying new market opportunities and implementing successful business strategies. Known for collaboration and adaptability in dynamic environments. Expertise in market analysis and relationship management.

Experienced in converting sales leads and managing multiple accounts. Highly skilled in forecasting, project management and strategic planning with exceptional communication abilities. Thorough in monitoring trends and capitalizing on emerging opportunities.

Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities.

Skilled Business Development leader offering more than 6years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Strategic-thinking Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results.

Accomplished Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths.

Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.

Results-driven business professional with proven track record in driving growth and fostering strong client relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong focus on team collaboration, adaptability, and achieving targets, ensuring reliable performance in dynamic environments. Proficient in CRM software, sales forecasting, and project management.

Business development professional with robust history of driving growth and fostering partnerships. Proven ability to identify market opportunities and execute strategic initiatives for revenue generation. Collaborative team player with strong focus on achieving results and adapting to dynamic business environments. Skilled in relationship building, market analysis, and project management.

Competent with strong background in identifying and capitalizing on business growth opportunities. Proven track record of successfully negotiating partnerships and expanding market presence. Demonstrated ability to lead cross-functional teams and develop strategic business plans.

Accomplished Sales Manager offering 6 years of experience developing and maximizing Accounting, Bookkeeping, Financial Planning and Mortgage Broking support service sales. Diligent in building and retaining accounts by providing support and attentive service. Successful record of expanding network connections through persuasive brand imaging.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

19
19
years of professional experience

Work History

Senior Business Development Manager

NCS Corp
11.2023 - Current
  • Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
  • Streamlined internal processes related to lead generation and prospecting tactics, reducing time spent on administrative tasks.
  • Delivered presentations at conferences and trade shows, showcasing products/services and generating leads.
  • Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
  • Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
  • Increased sales revenue by strategically identifying and pursuing new business opportunities.
  • Mentored junior staff members on best practices in business development, fostering professional growth within the team.
  • Established a robust pipeline of prospects through targeted networking events and strategic outreach efforts.
  • Optimized the sales funnel through data-driven insights, streamlining processes for improved efficiency.
  • Managed a diverse team of sales professionals, providing coaching and guidance to optimize performance.
  • Exceeded annual sales targets consistently by cultivating a high-performance team culture focused on results.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Kept meticulous client notes and updated account information in company databases.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Assistant Manager- Business Development

SuperRecords Pty Ltd
06.2020 - 09.2023
  • Increased business development opportunities by identifying and securing new partnerships.
  • Facilitated collaboration between internal departments such as finance, operations, and marketing to ensure seamless execution of business development initiatives.
  • Coordinated with product development teams to ensure alignment between business objectives and product features or improvements needed for market success.
  • Negotiated contracts with key partners to secure favorable terms for both parties involved in agreements.
  • Managed a diverse portfolio of clients, ensuring timely delivery of products and services while maintaining high levels of customer satisfaction.
  • Delivered compelling sales presentations that effectively communicated value propositions, resulting in increased conversion rates.
  • Implemented effective sales strategies for improved revenue generation.
  • Conducted market research to identify emerging trends and potential areas of growth.
  • Established long-term relationships with clients, fostering trust and loyalty within the business network.

Program Advisor

Emeritus
01.2019 - 06.2020
  • Spearheaded marketing efforts to promote the visibility of the program, attracting new clients and funding opportunities.
  • Managed budgets effectively, optimizing resource allocation while maintaining high-quality service delivery.
  • Created detailed reports documenting program performance, highlighting successes and areas for improvement.
  • Organized training sessions for staff members, equipping them with relevant skills and knowledge required for optimal job performance.

Customer Service Representative

Radius
09.2015 - 01.2019
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Advisor

tech mahindra
05.2011 - 09.2015
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
  • Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
  • Developed strong relationships with clients through regular communication and excellent customer service.

Senior CSA-Level 3

Zenta pvt. Ltd.
07.2006 - 05.2015
  • Company Overview: Chase Collection Department.
  • Provide correct and accurate information to customers of Chase Bank regarding their credit cards.
  • Schedule an automatic payment for credit card through their checking accounts.
  • Negotiating and finalizing resolution deals with card members in respect with bank's benefits.
  • Set up payment program on accounts as per customer's requirements.
  • Give reminder and education to customers about their account status.
  • Maintaining customer satisfaction with Chase bank's policies and procedures.
  • Take briefs from management and discuss with team for flawless functioning.
  • Optimized team performance service quality by conducting up training as per the reports.
  • Achieved 100 % customer satisfaction for consecutive 6 months.
  • Conduct test and & innovative training activities to explore and enhance team performance.
  • Train new recruits and acquaint them to the process.
  • Nominated as the best employee for the year 2008.
  • Got the certificate of recognition for the 3rd quarter of 2009 for the best quality delivered.
  • Got the certificate of recognition for delivering excellent customer satisfaction and one voice with the customer for the period august 2009 to October 2009.
  • Got the certificate of recognition for being the best employee of the year 2009. Also received the best employee of the year award for being the best employee among different sites of JP MORGAN CHASE BANK allover the world for the year 2009.
  • Chase Collection Department.

Education

Bachelors degree - Arts

Mumbai University

Skills

Customer acquisition strategies

Personal Information

Date of Birth: 10/07/81

Technical Profile

Windows 98, Windows XP, MS Office

Hobbies

 Travelling, Playing Football and Watching Cricket

Timeline

Senior Business Development Manager

NCS Corp
11.2023 - Current

Assistant Manager- Business Development

SuperRecords Pty Ltd
06.2020 - 09.2023

Program Advisor

Emeritus
01.2019 - 06.2020

Customer Service Representative

Radius
09.2015 - 01.2019

Advisor

tech mahindra
05.2011 - 09.2015

Senior CSA-Level 3

Zenta pvt. Ltd.
07.2006 - 05.2015

Bachelors degree - Arts

Mumbai University
Gokul GauthamanBusiness Development Manager - Sales