GOKUL H
Kasaragod
Summary
Professional Field Support Specialist with proven ability to drive operational success. Strong focus on team collaboration and adaptability to changing needs. Skilled in troubleshooting, technical support, and system maintenance. Reliable and results-driven, with excellent problem-solving and communication abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Support Engineer
Indus Towers
11.2023 - 05.2024
- Enhanced team productivity with thorough documentation of service calls, repairs, and recommendations for future actions.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Performed complex calculations to analyze and optimize engineering processes.
Network Integration Engineer
Movate Technologies Pvt Ltd
12.2022 - 11.2023
- Network Integration Engineer for Nokia Solutions & Networks
- Optimized system performance by troubleshooting and resolving complex technical issues related to integration, infrastructure, and software components.
- Collaborated with cross-functional teams to identify requirements, design solutions, and deliver integrated systems that met business needs.
Operations & Maintenance Engineer
Vodafone Idea Ltd
08.2022 - 11.2022
- Ensuring effective operation of Vodafone Idea service provider
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Dismantled defective machines and equipment and installed new or repaired parts.
Telecommunication Engineer
RS Spectra Technical Solutions Pvt Ltd
06.2020 - 06.2022
- Installation & Operation of telecommunication projects
- Ensured compliance with regulatory requirements through diligent monitoring and reporting of telecommunications activities.
- Initiated improvements to operational efficiency of network.
Education
Bachelor of Technology - Electronics & Communication Engineering
CUSAT
05.2018
Skills
- Telecommunication
- Network Integration
- Leadership
- Field Service Management
- Remote Support
- Problem Resolution
- Customer Support
- Network configuration
Certification
Internship at FM Transmitters & Studio of All India Radio Kannur
Languages
English
Advanced (C1)
Hindi
Intermediate (B1)
Timeline
Field Support Engineer
Indus Towers
11.2023 - 05.2024
Network Integration Engineer
Movate Technologies Pvt Ltd
12.2022 - 11.2023
Operations & Maintenance Engineer
Vodafone Idea Ltd
08.2022 - 11.2022
Telecommunication Engineer
RS Spectra Technical Solutions Pvt Ltd
06.2020 - 06.2022
Bachelor of Technology - Electronics & Communication Engineering
CUSAT
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