GOKUL KRISHNAN G
Kollam
Summary
Results-oriented professional experienced in coordinating cross-team communication during operational processes while ensuring safety and security compliance. Delivered efficient office operations through expertise in administrative tasks, including data entry, filing, and report preparation. Enhanced service delivery and compliance by participating in training and team meetings, while effectively managing customer inquiries through clear communication.
Overview
4
4
Languages
8
8
years of post-secondary education
11
11
years of professional experience
Work History
OCC Agent
AIR INDIA SATS PRIVATE LIMITED
BANGALORE
05.2023 - Current
- Communicated with ramp, cabin, and control teams during flight turnaround.
- Followed safety, security, and ground handling procedures throughout airport duties.
- Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
- Responded promptly to customer service calls and inquiries from diverse groups of individuals.
- Attended team meetings regularly to discuss updates on products, services and policy changes.
- Assessed company operations for compliance with safety standards.
- Audited the company's legal documents to verify compliant policies and procedures.
- Analyzed company expenditures and developed financial models.
Technician Helper
Regional Institute Of Aviation
03.2022 - 11.2022
- Completed training as a Technician, gaining hands-on experience in laboratory procedures.
- Completed training as Technician, gaining hands-on experience in laboratory procedures.
- Assisted in battery lab radio testing procedures
- Supported navigation system maintenance and troubleshooting
- Contributed to tasks in electrical lab operations
SITE SUPERVISOR
TPM CONSTRUCTION
01.2020 - 12.2021
- Worked on TPM construction as a site in charge Oversaw construction activities at Ramco Cement Ltd Govindpuram Works, Ariyalur 621713..
- Coordinated crews, subcontractors, and daily work schedules
- Managed daily crew assignments on construction sites, subcontractors, and daily work schedules
- Worked on TPM construction as a site in charge at Oversaw construction activities at Ramco Cement Ltd Govindpuram Works, Ariyalur 621713..
Trainee Technician
Air Charter Services Pvt.Ltd
Uttar pradesh
02.2017 - 08.2017
- Performed maintenance tasks of the following aircraft at Aligarh base. PILATUS PC-12/45/47E,Aircraft Fitted with P&W PT6A-67B/67P Engines Super King Air B200,Aircraft fitted with P&W PT6A-42 Engines
- Aided senior technicians in performing pre-flight checks and servicing tasks to ensure aircraft readiness.
- Supported aircraft maintenance activities at Air Charter Services Pvt. Ltd. by collaborating with technicians.
- Inspected tools, parts, and equipment for air charter service readiness.
- Collaborated with technicians on routine servicing and repair work to maintain optimal aircraft performance.
OJT TRAINEE
REGIONAL INSTITUTE OF AVIATION
Trivandrum
01.2016 - 06.2016
- Successfully completed 6 months On job training Regional institute of aviation&Engineering with the following Aircraft. Maintenance steps including servicing repair replacements operation and inspection of Aircraft the components under the supervision of licensed engineers at the institute. Gained hands-on experience with Merlin 2B aircraft. Gained hands-on experience with Cessna 150 and 152 aircraft.
- Assisted aviation instructors with classroom training and flight safety briefings.
- Followed the institute aviation procedures during practical sessions and supervised drills.
- Operated training equipment and supported simulator-based learning activities.
Education
Diploma - Electrical Engineering
Rajasthan Vidyapeeth University
Trivandrum 07.2013 - 06.2016
Certificate of Technical Studies - AIRCRAFT MAINTENANCE ENGINEERING
REGIONAL INSTITUTE OF AVIATION
Trivandrum 07.2013 - 06.2016
VHSC - Computer Science
J.F.K.M.V.H.S.S
Kollam 06.2010 - 01.2012
S.S.L.C -
J.F.K.M.V.H.S.S
Kollam 06.2009 - 03.2010
Skills
- Ramp coordination
- Ground operations
- Safety management
- Advanced Excel functions
- Database management
- Budget analysis
- Customer service management
- Team coordination
- Incident response coordination
- Technical assistance
- Problem solving
- Effective communication
Personal Information
Date of Birth: 23/11/1994
LANGUAGE
Date of Birth: 23/11/1994
PROJECTS
Date of Birth: 23/11/1994
Languages
English
Intermediate
B1
Malayalam
Proficient
C2
Tamil
Advanced
C1
Hindi
Intermediate
B1
Timeline
OCC Agent
AIR INDIA SATS PRIVATE LIMITED
05.2023 - Current
Technician Helper
Regional Institute Of Aviation
03.2022 - 11.2022
SITE SUPERVISOR
TPM CONSTRUCTION
01.2020 - 12.2021
Trainee Technician
Air Charter Services Pvt.Ltd
02.2017 - 08.2017
OJT TRAINEE
REGIONAL INSTITUTE OF AVIATION
01.2016 - 06.2016
Diploma - Electrical Engineering
Rajasthan Vidyapeeth University
07.2013 - 06.2016
Certificate of Technical Studies - AIRCRAFT MAINTENANCE ENGINEERING
REGIONAL INSTITUTE OF AVIATION
07.2013 - 06.2016
VHSC - Computer Science
J.F.K.M.V.H.S.S
06.2010 - 01.2012
S.S.L.C -
J.F.K.M.V.H.S.S
06.2009 - 03.2010