Gokul M
Banking
Bangalore
Summary
Adaptable and proactive professional with a strong drive to collaborate and achieve goals. Resourceful and self-motivated individual with a passion for finding innovative solutions and working effectively in a team.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Senior Loan Origination Specialist III
JP Morgan Chase and Co
Bangalore
12.2021 - Current
- Comply and adhere to the approval matrix by educating the market partners on the impact of customer loans
- Proficient in Aurora - Loan Booking Platform
- Expertise in CRELA - Real Estate Banking
- Competent in ACBS System - Holistic Customer Loan Booking platform
- Audit the internal and external loan documents.
Customer Service Representative
Koch Business Solutions
Bangalore
02.2019 - 12.2021
- Responsible for efficient Inventory Management
- Supporting A-Z Operational Planning
- Instrumental in transformation of customer satisfaction to customer delight.
Operation Executive
Innoviti Payment solutions
Bangalore
04.2018 - 02.2019
- Involved in Prototype Testing
- Bridge the gap between client needs and developer understanding
- Delivered Customer Product training sessions
- Capable of providing quicker Customer Resolutions.
Education
Bachelor Of Business Management - undefined
CMR Institute of Management Studies
01.2014 - 04.2017
Skills
SAP-Sales and DistributionProcessSales Force Service NowACBS SystemAurora ApplicationHigh on EQ Team PlayerProcess Driven
Customer Relations
Problem-solving abilities
Active Listening
Effective Communication
Teamwork and Collaboration
Relationship Building
Self Motivation
Interpersonal Skills
Written Communication
Excellent Communication
Accomplishments
- Achievements/Tasks
Timeline
Senior Loan Origination Specialist III
JP Morgan Chase and Co
12.2021 - Current
Customer Service Representative
Koch Business Solutions
02.2019 - 12.2021
Operation Executive
Innoviti Payment solutions
04.2018 - 02.2019
Bachelor Of Business Management - undefined
CMR Institute of Management Studies
01.2014 - 04.2017