Gokul R
Programmer Analyst
Minjur
Summary
Dynamic Junior Software Engineer with a proven track record at Cognizant Technologies, excelling in data analytics and leading teams to success. Expert in ELK and renowned for exceptional problem-analyzing skills. Achieved significant digital error rate reduction, showcasing strong leadership and technical prowess in enhancing digital services at Verizon Consumers.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Junior Software Engineer
Cognizant Technologies
11.2023 - Current
- Delivered high level of analysis on Application Issues which lend a hand out Dev teams to troubleshoot and fix It.
- Collaboratively worked with Automation Team and gave requirements on multiple process enhancements and provided test cases to validate their functionality.
- Achieving as a Team Lead consistently demonstrated excellent leadership abilities, guiding the team with clear objectives, strong decision-making, and a focus on achieving results.
- Always been a front liner on Critical production Issue's whereas driving the call till Issue closure.
- Applied Data analytics knowledge on providing the estimated digital error rate's during every production release.
Project Engineer
Wipro Technologies
03.2022 - 11.2023
- To Monitor Digital services of Verizon systems end to end and all digital related Applications.
- Identify Issue Instantly and perform Initial triaging with defect and alarm respective app dev owners.
- Health check all Digital apps are running stable and maintaining KPI which are set.
- Performing all Service and Sales end to end flow validation during deployment window.
- Executed comprehensive technical oversight throughout the project phases, promoting adherence to designs and specifications.
- Based on customer friction created 75+ production
defects.
Education
Bachelor of Engineering - Electronics And Communication Engineering
TJS Engineering College
Tiruvallur, India 08.2016 - 09.2020
Skills
ELK
Grafana
New Relic
Dynatrace
API & Microservices
SQL
Glassbox
ContentSquare
Playing Outdoor games
Cricket, Football, Badminton.
Timeline
Junior Software Engineer
Cognizant Technologies
11.2023 - Current
Project Engineer
Wipro Technologies
03.2022 - 11.2023
Bachelor of Engineering - Electronics And Communication Engineering
TJS Engineering College
08.2016 - 09.2020
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