Gokul S

• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Maintained CRM data and sales activity tracking
• Taking action, researching, or following up
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
• Managed accounts to retain existing relationships and grow share of business.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.

• Collaborated with sales and marketing departments to support client acquisition.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Negotiated client contracts and agreements to cultivate profitable business transactions.
• Developed, maintained and utilized diverse client base.
• Built relationships with customers and community to promote long term business growth.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Quoted prices, credit terms and other bid specifications.
• Kept detailed records of daily activities through online customer database.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Trained new employees on customer service, money handling and organizing strategies.
• Attended monthly sales meetings and quarterly sales trainings.
• Set and achieved company defined sales goals.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Excellent communication skills, both verbal and written.

• Worked flexible hours across night, weekend and holiday shifts.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Proven ability to develop and implement creative solutions to complex problems.
• Resolved problems, improved operations and provided exceptional service.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Gained extensive knowledge in data entry, analysis and reporting.