Gokula Kumar
Coimbatore
Summary
Results-oriented Business Analyst specializing in project management and stakeholder collaboration. Proficient in gathering requirements and implementing solutions that improve operational efficiency and reduce costs. Effective communicator with a focus on delivering measurable outcomes.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Specialist, Business Analysis
Innocap - Dedicated Managed Account Platform for Alternative Investments
Coimbatore
08.2022 - Current
- Defined project scope and objectives by analyzing business requirements.
- Managed project timelines and resources to ensure timely initiative delivery.
- Created user stories and acceptance criteria for development teams.
- Evaluated existing systems, identifying opportunities for cost savings and productivity improvements.
- Collaborated with project managers, developers, designers, product owners, QA testers, and stakeholders throughout SDLC.
- Conducted root cause analysis of production issues and proposed effective resolutions.
- Tracked issues and communicated resolutions to end users for timely support.
- Performed regular reviews and analyses of current processes using operational metrics.
Lead Business Analyst
The BNY Mellon
Chennai
04.2015 - 07.2022
- Delivered timely support through issue tracking and resolution communication with end users.
- Gathered end user feedback to identify usability issues in applications and systems.
- Created process flows and user stories to document system requirements effectively.
- Designed test plans, scenarios, scripts, cases, and results matrices for functionality validation.
- Developed detailed test cases and executed them for software applications.
- Collaborated with developers to clarify requirements and address issues promptly.
- Conducted regression testing to verify functionality post-updates.
- Assisted in training new team members on testing procedures and tools.
Education
MBA - Finance
SRM University
Chennai06-2015
B.Com - Commerce
SRM University
Chennai04-2013
Skills
- Project management
- Effective communication
- Root cause analysis
- Quality assurance
- Stakeholder collaboration
- Requirements gathering
- Documentation management
- SQL analytics
- SDLC expertise
- Tableau reporting
- Process documentation
- JIRA administration
Certification
Certified Scrum Product Owner (CSPO) - https://bcert.me/bc/html/show-badge.html?b=zwszlvzc
Accomplishments
The Operational Impact Award - Driving Efficiency and Results
Timeline
Specialist, Business Analysis
Innocap - Dedicated Managed Account Platform for Alternative Investments
08.2022 - Current
Lead Business Analyst
The BNY Mellon
04.2015 - 07.2022
MBA - Finance
SRM University
B.Com - Commerce
SRM University